Un très bon séjour 2eme fois et toujours pas déçus la nourriture et excellent et l’équipe très professionnel et accueillant. Si vous cherchez un hôtel pour vous reposer je vous le conseil et merci à karima pour votre professionnalisme et vos soins visage.
Нормально. Очень интересный интерьер, но очень темно. Жили на втором этаже, ничегошеньки не видно в номере. Всегда полумрак. А так, в целом, все понравилрсь.
Сервис на хорошем уровне. Все вежливые, помогабт с любыми вопросами.
Еще по близости нет магазинов, где можно было бы купить фрукты.
Но это на побережье в целом.
Pictures: I attached 9 pictures for broken lock and bathroom. There was few minor issues as well but most important are described below.
Reception: Person who check me in asked for tax to be paid so I said OK. He asked for 150 MAD so I paid. Once I went to my room I checked previous bill issued by Trip and it was only €10.20 which is more less 110-112MAD but receptionist asked for 150MAD so 30% more. I came back to reception about half an hour later to challenge him but he tried to trick me that I am paying different tax, not tax from my bill etc. but once he realised I will not let him go he asked me if I want any refund for overpayment. I paid him with GBP where official exchange rate was 12MAD but obviously he lied it is 11MAD. They got exchange point on site and rate there was 12.10MAD. Management should investigate this young mid age men trying to cheat their own clients with amount and exchange rate. Two ladies came there soon after I paid him my local tax so he told them that exchange point is closed now (how come 1 min earlier it was open for me ? Joke.)
Room cleanliness: Room was so so but bathroom was very BAD = very BAD. Bathroom has mould around silicone, tube has strange stains = see my pictures attached so you can judge yourself how it is.
TV: has no foreign channels with foreign languages.
Not a bad hotel for the price I would definitely stay again if you’re looking for somewhere on a budget clean enough hotel for what you pay friendly staff. Location is great
2nd time we’ve stayed in this hotel in 2 weeks.
On both occasions we had top rooms
This recent stay had a fantastic sea view
Comfortable spacious bed, powerful shower
Staff are very friendly and helpful
Breakfast was okay, tipical Moroccan breakfast but the fresh egg making was good to have and baguette bread was nice.
Thus stay we only went for breakfast as last stay we did the half board but the food wasn’t for us.
Would definitely stay again, just with breakfast thou.
Two swimming pools
One were the animation activities happen the other end is a quieter pool.
As everyone says the location is excellent! 👌
Highly recommend this excellent hotel and facilities, on the beach and delicious food with plenty of variety. Special mention to all the staff from reception, breakfast, housekeeping to pool/ lobby bar who were all very welcoming, attentive and helpful. Reception team advised on navigating souk el had with kids and kindly phoned nearby restaurant to move our reservation as we were running late. And Maha was very helpful with late check out as we had a night flight. Hanane at breakfast was so lovely and remembered our preferences, always greeting us with a smile. iskander at the pool bar also very helpful and patient with kids during lunch time! Room upgrade for our stay was a bonus; extra room space, quiet with garden view was very much appreciated. Shukran jazilan!