RRetired Travel Agent1) arrived by car and nobody answered the intercom . When I eventually made it to the reception I was told like an ***** that I had to telephone a local hotel number to raise the barrier. Inside were 40 spaces and reversing from the steep ramp was all but impossible. Luckily after 10 minutes a fellow traveller lent me an access card. Hotel should message traveller's that the garage intercom is permanently broken. Especially as it's 200 metres distance around the back from the hotel reception.
2) check in spoke to my like a child when I said I didn't want a noisy room on the side facing the main entry road into Downtown. Eventually I got a quiet back facing room.
Value for money is good , but the welcoming reception is average. Never once got a smile from any receptionist.
Breakfast made a real effort to please. See photos.
匿匿名ユーザーOverall we had a comfortable and recuperating stay. Very spacious room with a lounge sofa. Beds are very comfortable. However the hotel does not provide bath salts for the bath tub. Water for the bath tub is not hot enough too. Kettle has a broken cover but still working thankfully.
Level of service is disappointingly different from other Hilton properties in Asia. front desk is not able to break a €50 note; the concierge is unmanned. No bellboy. A service staff booked a taxi for us to the airport but didn’t tell us which taxi is it or payment information. 🤔
ゲゲストThe hotel's buffet breakfast was temporarily cancelled without prior notice to customers, and breakfast fees cannot be refunded afterwards. Customers can only choose the ordering service provided by the hotel (one free meal per person) or check out directly. This is very inconvenient for customers who need to catch a morning flight, making them feel uncomfortable.
ゲゲストWonderful hotel!
The staff is very welcoming and friendly, and they speak excellent English.
It's a fairly budget option with a good location, a 15-minute walk from the train/bus station.
They even offered a double bed in the room instead of a single bed, which was very nice.
Only positive impressions! Definitely worth returning.
CComer the roamerHoly cow, okay. The staff was incredibly friendly. All of the rooms are on the first floor and most of them look out onto the backside of the bus station. I still can’t believe how many great channels the television had, it was a lot. Advice: don’t book more than one night in this capital.