This place was beautiful! So many loungers around the pool and you could always get a seat. The breakfast was beyond our expectations! So many options of delicious food. Would definitely recommend
経験は非常に貧弱です。フロントデスクでチェックインした人は、まるで彼女にお金を借りているかのように笑顔を見せませんでした。何か問題が発生すると、フロントデスクのマネージャーまたはスーパーバイザーが出てきて質問に答えてくれましたが、同じことが起こり、真顔で非常に失礼でした。夜に火災警報器が鳴り、多くの宿泊客が安全な通路から避難しましたが、最終的にレストランのスタッフに聞いたところ、誰かが室内で喫煙し警報装置を作動させた可能性があるとのことでした。 。プロセス全体を通じて、従業員が一人も名乗り出なかったのは信じられないほどでした。これが本物の火災警報器だったらどうすればいいですか?これが五つ星ホテルの火災時避難計画でしょうか?私は W ホテルを N 回選びましたが、カンクンのこの W ホテルのサービスは 3 つ星レベルにすぎないと思います。ここに滞在したい場合は、美しい海の景色を除いて、その他すべてが美しくありませんので、慎重に選んでください。
It was a great hotel, I loved the vibe especially the sunset was amazing! Great costumer service and very delicious food! The only thing that i didn't like was the beach, very sallow so you couldn't have a proper swim unless you walked a bit. But in general was amazing!
Refer to my previous review on Aloft Cancun Hotel Zone. That was the reason why I moved to this hotel in downtown Cancun
I was more than happy to be here. The hotel itself looked kitschy with some concrete human statues at the entrance. The pool was small (you can enjoy swimming at the beach though). But overall, the vibes was homey! My booking came with free breakfast.
The receptionist - Jessica - was very welcoming. She's competent speaking in English and would explain everything you need to know upon check in. She even gave me a printed map of what I can see and do around downtown Cancun. Room was ok, large room with a kitchenette and a proper sink. There's smart TV in the room with Netflix and YouTube.
Location wise, it's 5 minutes to Soriana Supermarket, and then cross the road (Avenida Tulum) from Soriana and you're at the ADO Bus Terminal to the airport. You can also take bus R1 on Avenida Tulum to the Hotel Zone.
There's a Poke shop next door and a burger (if you are sick of Mexican food). It's 15 mins walk to Mercado 23 (where the locals shop) and you can buy souvenirs way cheaper.
You can book Uber and you'd be picked up in front of the hotel.
I will definitely come back to this hotel when I visit Cancun in the future.
Breakfast was incredible - absolute highlight of the trip! Sat on the beach with the best view for brekkie!
A fair way out from town but a beautiful stretch of beach! One of the nicest beach areas we saw and we walked along this section of the island a few times in our holiday there - excellent relaxing music & a good atmosphere with no children.
Good & friendly service, nice and clean room, only negative was we struggled to find the entrance and had to wait for staff to check in. If you get rain be aware the roads get fairly waterlogged but you can just about navigate this.