The location of the hotel is very good, but there are three points that are not satisfactory. I placed two orders, but the hotel receptionist didn't mention this after arriving at the hotel. If I hadn't found out later, this matter wouldn't have been solved, and I lost my room rate for one night. The second thing, when I was sleeping at night, the fire alarm suddenly sounded, and no one explained the reason. The third thing is that after I found the problem, I called the staff. The staff didn't give a reasonable explanation, just perfunctory. This is the reason why I am dissatisfied with your hotel.
ゲゲストTruly one of the best hotel stays I have ever experienced. The hotel staff went above and beyond to ensure we were well accommodated and comfortable throughout. When we arrived at the hotel it was 11AM, so I mentioned to the front desk staff that I know it was far too early for us to receive our room (check in is typically at 3PM) and that we would like to simply drop off our bags. Without any special requests, the front desk staff immediately prepared our room keys of us to check in right away, which was hugely appreciated since we had caught a very early morning flight in. We loved the room. It was very comfortable for the 3 of us, although a bit tight but that's what we expected for hotel rooms in Europe. The bathroom was well fitted and had all the basic toiletries required (shampoo, body wash, hand soap), however we hoped to have body lotion as well, so we asked housekeeping whether any was available and they immediately brought 3 LARGE bottles for each of us to use. I have never seen such massive toiletries and in such generous quantities supplied at any hotel before, which again made us feel very well taken care of. Finally on our check out day our flight was not until 6PM and since checkout is typically at 11AM I requested for just a 1 hr extension. Although they were very busy for it being the beginning of summer holidays, without any hesitation the front desk staff extended our checkout time to 3PM. I was once again very pleasantly surprised and appreciative. My last note is to touch on the complimentary tea and coffee always available in the lobby, as well as the fabulous buffet breakfast they served. Cannot recommend this hotel enough!
WWtp516The all staff are so nice and the responses of email was so fast.
Also, room was well cleaned and fashionable, and all facilities worked well.
Additionally, there were stock room in the apparentment so i could restock when i was out of kitchen paper or some other staffs.
There were also water in the room when i entered the room.
In the batheoom, there was a floor heating which was good for me.
The location was near the City Station so easy to go everywhere and there was a bus stop next to the building entrance door.
It's might be diffict to find the hotel at first time but the hotel is on the second floor:)
I wanna stay at this hotel surely when i visit Oslo next time.
ゲゲストMyself and a group of HE students have returned home from a conference where we stayed in this hotel.
The staff were really helpful and polite. Every morning we would ask for fresh towels at reception and these were either provided there and then or delivered to the room within 10 minutes of the request. The hotel is located around 10-15 minutes walk away from the marina, the tube station, royal palace. The students really enjoyed how central the hotel was to everything.
Check in and out was smooth, and the rooms were clean. There was a QR code in the room to scan if you wanted the cleaner to come in on a daily basis. There was a small selection of snacks in the reception area to purchase. On the other hand the breakfast variety was really good. From fresh waffles and pancakes to cooked breakfast, cereal, yoghurt and fruit, fresh smoothies and juices.
Overall this hotel is great if you want a base to go and explore Oslo. I would recommend this hotel to a weekend away.