The location of the hotel is very good, but there are three points that are not satisfactory. I placed two orders, but the hotel receptionist didn't mention this after arriving at the hotel. If I hadn't found out later, this matter wouldn't have been solved, and I lost my room rate for one night. The second thing, when I was sleeping at night, the fire alarm suddenly sounded, and no one explained the reason. The third thing is that after I found the problem, I called the staff. The staff didn't give a reasonable explanation, just perfunctory. This is the reason why I am dissatisfied with your hotel.
SStef T.I have told myself to manage my expectation as it’s 3-star hotel after all. But it’s Norway so I am a bit more critical than if it were hotels in other countries.
The location is ok, not too much in the city centre but close enough to work to touristic places. The service of staff is really hit and miss: some staff are really good and helpful. I told one of the staff in the morning that I wanted my room to be vacuumed as it was not cleaned properly (if at all) when I checked in the previous day. I would expect an apology but the staff just shrug and said ok.
The breakfast is the savour of their 3-star. Plenty of choices, well decorated restaurant, staff are efficient in refilling food and drinks.
The room is a standard 3-star, the balcony is a bonus. Overall it’s acceptable with this price in Oslo.