ゲゲストI booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
ゲゲストWe went there on a holiday(May 1, 2026 - Labor Day) for 1 night under renovation pala kaya ang hina ng aircon or halos wala doon sa front desk. Twin beds ang room so may kasama kaming toddler kaya we moved the bed to one side of the room para mag fit kaming family at hindi mahulog ang bata while sleeping. Upon moving may mga hidden na kalat underneath na hindi narreach ng housekeeper at may maliit na ipis. Maluwag ang room naka smart tv pa may safe and water heater pero napansin ko masysdong madilim kasi puro pin lights lang lalo sa gabi. City view pag daytime maliwanag basta open curtains lang pati ang CR medyo madilim pero ang hallway nila at beddings clean naman. Mabait din staffs at malapit sa lahat ang hotel. May pool na sya at free breakfast kahit mura lang per night🥰 we got this for 2,800 only dahil sa trip coins ko on my previous booked hotels.❤️ ang sarap ng breakfast ang daming choices!❤️ im sure mas gaganda pa lalo pag matapos ang renovations. Will def stay here lalo na pag biglaan at on a budget ka. Downside lang may corkage ang outside food and drinks nila na P500. Mapipilitan ka talagang kumain na lang sa labas kesa magpadeliver. May lechon pala nung dinner buffet kaso busog na kami ng meryenda so hindi na sulit mag buffet bg gabi haha
PPrimomoreSuch a great experience in this hotel. We stayed during the new years so our experience may have some difference to others. Love the place and ambiance of Spanish colonial architecture. We booked the family rooms with 10 pax each. Both rooms are wide and well designed. The other room located by the parking has some privacy concerns as it opens directly to the entrance drop off and its doors are not acoustically treated against noise. Location wise, the hotel is near the city center. You can either walk or ride a tricycle around town. The prices are really cheap for the ambiance you get. Sourcing food was our only issue especially breakfast or on the spot orders. They took time to be prepared. But then again, it was the holidays. Most cafes and restaurants nearby were closed so we adjusted to it. Staffs were really accommodating and friendly. Service feels more of a relaxing tone than a formal and strict one so we felt like at home just hanging around the compound. Highly recommended place especially for the cost.
FFulgencio PolThe hotel is very close to SM mall and Yashano mall actually connected to yashano mall, Staff are very polite and respectful they tried to help and accommodate the best they can. The food is ok but not very appetizing actually on the 3rd day I feel like the food is very greasy. The 499 pesos per head seems to me not worth of dining compare to other hotel better selection. The room is very spacious and cleaned nice firm bed and soft pillows had water service and refill fountain outside, kettle is provided and coffee bathroom had very nice elegant equipment, oh I forgot to tell them that the shower is seem broken rubber as its flowing backward I hope they can see this review so they can fix it. They had a heavy blanket for a better sleep, I can recommend this hotel. It just pricey compare to other considering thier foods .
RReaBorjalI booked the family room because of the upcoming bagyong Opong. It felt secured and this was the cheapest option. It's in the town center. Next to a big grocery store and opposite is a convenience store and drug store. The room and bathroom are big. Two beds are comfortable.
No elevator.
Family room but there's only 1 chair.
Hot water costs 10 pesos.
You can hear every sound outside, even just walking you can hear it from your room.
The hotel was packed and this is not the hotels fault but because you hear everything the kids staying there were just unbearable and couldn't sleep.