Excepcional. La ubicación maravillosa.
Las vistas increíbles.
El personal del hotel increíblemente amable. Muy profesionales y atentos. Nos hicieron sentir como en casa.
Volveremos sin duda!!!
The hotel is close to the historical area, and the staff are very, very friendly and warm-hearted.
The hotel room is very clean, and the breakfast is like a home-style meal.
Everything is satisfactory, and I will rebook next time.
THANK YOU A LOT, see you soon!!
Convenient location and super friendly service. Close to the MRT station and a large shopping center. I can recommend the hotel if you're looking for something good and affordable. We had 4 rooms and all of us where pleased! One little thing, you might here the airplanes in the morning if you are sensitive to noise.
The hotel is very nice, very clean, and the staff is very friendly and helpful. The breakfast is delicious and well-served. The only drawback is that it's quite far from downtown Porto, if you plan to use public transportation.
ゲゲストLast year I had the most wonderful stay at Menina Colina, and was excited to return. Unfortunately I now wish I had reserved elsewhere, as it has been nothing but a disappointment.
Prices are so much higher than a year ago, but I thought I got what was a good deal on the garden room. Turns out it is greatly overpriced for what is offered, as it has none of the exquisite design or attention to detail that the interior rooms have. It also seems to be neglected in terms of maintenance. The coffee machine was leaking, and after reporting it, it was made out to be my fault as I was using it incorrectly. I had to physically show a member of staff the leaked water for them to agree to replace it. I was really annoyed that they felt that they needed to demonstrate to me how it works rather than just replacing it immediately.
The next disappointment was that the room was initially not serviced at all, and no explanation was given. When you are paying $165 for a mediocre room (not even including breakfast), one would at the very least expect the bins to be emptied.
The bathroom also had a terrible smell that permeated the room, and mosquitoes were a problem too.
Management did offer me lunch or attendance of their fado show, but none of these arrangements fitted into my busy programme. I thought a small financial compensation would have made more sense. That did not happen, and nothing further was mentioned or discussed on check-out.
The final issue was the online check-out which they require. When I tried to complete it, my bill was for my entire stay, although 3 of the 4 nights had already been paid months in advance. So my conclusion is unfortunately that Menina Colina’s standards have dropped significantly, and that it is overpriced for the lack of attention to detail that is evident in several areas.
ゲゲストWe were given a nice, clean room on an upper floor with a pretty view. The bathroom was on the right through a sliding door when you entered the room. It was spacious with a shower and a bathtub. Good breakfast! The roasted tomatoes were superb and it should be a dish available every morning at the buffet.
匿匿名ユーザーThe hotel has both pros and cons. Location is not the best for sightseeing, it’s about a 10-minute walk to the nearest metro, then a few stops to the main attractions, which can be inconvenient especially in rainy weather. On the plus side, it’s right next to a lively market/food court with lots of local bites, and there’s even a supermarket inside.
The staff were very kind, spoke good uEnglish, and even provided a welcome plate with fruits and egg tarts, which was a lovely touch. The room itself was nicer than the photos: spacious, very clean, with a safe box, closet, and separate bathroom and toilet. Breakfast was plentiful with many varieties, though it was the same selection every day.
A few downsides: the cleaning staff entered my room twice while I was inside (once early in the morning while I was asleep, and another time while I was in the bathroom). They may have knocked, but it still felt intrusive. The window setup was also awkward, my room faced the lobby, so I had to keep the curtain closed the whole stay for privacy, which made the room dark.
Overall, it’s a comfortable hotel with great staff, but the location isn’t ideal if you want to be close to main attractions. If the price is good compared to the ones in the center, then it could be a good choose as taxis to the center cost about €5 one way. Otherwise, I’d probably choose somewhere in the more central area next time.