トルコワン県で、朝食のあるホテル

私たちは主にスイミングプール、サウナ、スチームルーム、スパエリアなどの施設を楽しむためにこのホテルに一泊しました。まず第一に、フレンドリーで親切なスタッフと経営陣に感謝したいと思います。誤って間違った日付を予約しましたが、すぐに滞在できるように予約を1日早く変更するのを手伝ってくれました。 部屋自体は広として快適で、朝食にはさまざまなオプションがありました。全体的に、部屋と朝食の経験は良かった。 しかし、主な失望はウェルネス施設であり、これが私たちがこのホテルを選んだ主な理由でした。私たちが到着したとき、トイレの汚れを含むバスルームの清潔さに問題があり、追加の清掃を依頼しなければなりませんでした。 スイミングプールは非常に寒く、基本的に使用できませんでした。季節の変化のためにオフになっていると言われましたが、この情報が事前に明確にされていなかったため残念でした。私たちが到着したとき、サウナも寒く、スタッフは暖房に数時間かかると私たちに知らせたので、簡単にしか使用できませんでした。スチームルームは技術的な問題により完全にサービスが停止しました。 結局、トルコ風呂エリアしか適切に使用できませんでした。スタッフは丁寧で助けようとしましたが、残念ながら施設はホテルの広告や予約体験によって生み出された期待に応えられませんでした。 このホテルは部屋と顧客サービスが良いので可能性があると思いますが、ウェルネス施設はより良いメンテナンスとゲストのためのより明確なコミュニケーションが必要です。

While travelling back to the UK, I had to stay one night in Van, Turkey to catch an early flight the next morning. I was very lucky to find this wonderful hotel in Van city. The hotel was very clean, warm, and comfortable, which was exactly what I needed after a long journey. A special thank you to Sarhaad, the receptionist/manager. He was an extremely kind and welcoming gentleman. His English was excellent, and he was always happy to help with anything I needed. It made my stay much easier and more pleasant. The price was also very fair, and the hotel itself was spotless. One thing that really stood out to me was the elevator – it had a beautiful design with cultural decoration, which made the place feel unique and memorable. I truly enjoyed my stay there and was able to rest and recharge for my journey the next day. I highly recommend this hotel to anyone visiting or passing through Van .

We recently stayed at the Hilton DoubleTree and was thoroughly impressed by the quality of service, particularly from a staff member named Halil. From the moment I checked in, Halil went above and beyond to make sure my stay was comfortable and stress-free. He was incredibly courteous, attentive, and genuinely helpful—whether it was assisting with local directions, making recommendations, or ensuring everything in my room met expectations. His professionalism and friendly demeanor made a lasting impression and truly elevated the overall experience. It’s staff members like Halil who make a difference in hospitality. Thanks to his dedication and service, I will definitely be returning to this location and recommending it to others. Thank you again, Halil, and the Hilton DoubleTree team!

Two empty pet şişe and an empty bag of ıslak mendil bulduk. Hemde a TV komanda. Also the light at the front door was burned out, and the emiş ventilatör in the bathroom did not work. Ayna tam buharlanmıştır. Also, the toilet seat is the wrong size for the toilet. It moves around while you are sitting on it. Also, the tub does not drain while you are shoering. It covered my feet. Finally, the light over the coffee machine is too dim, and the coffee kettle lid is broken.

I've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess. There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan. They have a Persian nightclub there. I didn't go, but I guess it's cool. Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming. Overall it is worth it.

ホテルはとても快適な印象を残しました。部屋は広く、清潔で快適で、すべてがきちんとしていてモダンです。快適なベッド、良いシーツ。 個人的には朝食、良い選択、すべての新鮮なものを祝いたいと思っています。スタッフは暖かく親切です。 全体的に、宿泊施設はまだ非常に満足です。価格と品質の割合は良好です。私たちは再びここに滞在してこのホテルをお勧めします!

Overall the hotel is new and location is good. The service of all the staff from the reception to the concierge to the breakfast restaurant staff - are excellent! The only thing that is misleading is they do NOT have 3 single beds yet trip.com stated there were and so I selected this hotel because of the triple beds. Upon check-in they gave us one queen bed and one single bed and when I asked them they said they do NOT have such category of room...so I told them to update in trip.com so that it won't mislead us.

Location is very good at the centre. Room is huge. The only problem is the room is too hot. I read the previous that they could not do anything with the temp control and you can only open the window. Since my room is facing the main street, when the window is open it will be very noisy. The room wall is very thin. If your neighbour's room is someone who is talking loudly, you definitely can hear all the conversation. Room end with 02 will be facing the main street. The check in is located on the 1st floor.

The clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle. The breakfast they offers is traditional Turkish breakfast. While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel.

Staffs are friendly and attentive I arrived at the accommodation and went to see the van-cat, they guided me directly, and when I asked about the bus to Doubeyajit, they helped me as if it were their own business I was very satisfied with the cleaning condition and facilities. Thanks to them, I had a very good impression of Van I highly recommend it to anyone