Staff were very helpful, and room is very nice. Don’t know if it’s the app, hotel, or the booking site but the communication is horrendous. I could not speak to anyone in regards to the passcode for the door, thankfully the security let me in as it was late at night but the AI messaging service is completely useless. Couldn’t message hotel and phone number didn’t work.
El hotel como tal es increíblemente limpio que el personal es muy amable, el desayuno podría mejorar y tener un poquito más de variedad, la atención de la personal si es de primera. Pero tengo que hacer unas anotaciones frente al lugar esto queda en un lugar llamado zona franca, que es una conglomerado de bodegas aduaneras, por esta razón a la entrada de este lugar hay un servicio de seguridad que es atendido por unos porteros muy groseros, es un fastidio tener que registrar cédula pasaporte cada vez que entras y sales y que los servicios de Taxi Uber no puedan entrar y tengan que registrarse también y uno no puede entrar con el transporte poniendo su seguridad en riesgo. Además son supremamente atrevidos retuvieron mi documento mientras verificaban que yo estaba en el hotel sabiendo que yo había acabado de salir y ya me habían recibido hacía menos de dos horas. Yo les recomendaría avisarle de estos inconvenientes a los huéspedes.
fantastic breakfast, helpful staff as we were travelling with an infant. The surrounding area of the hotel is perfect for running or walking in the park. Close by shopping market within walking distance for food or basic staff. Quiet location respect the busy city and perfect for resting after a day out. Common areas inside the hotel were perfect for relaxing. Unfortunately the last floor with the gym was under renovation and we couldn't use it but we will come back as it has been an overall great staying.
ゲゲストLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)
TThomasBGAmazing new studio, with excellent design and quality minimalistic furniture. Has everything one could feel in comfort - including a kitchenette and a washing machine, which I didn't need for my short stay, but for a longer stay would be great. Nice minimalistic bathroom with all that matters (a big shower head and nice toiletries). Modern lighting and controls, more than enough plugs around the room, great wifi too. Super comfortable bed, everything is sparkling clean (and quite new). This area of Bogota is very nice, clean and close to a park, not too crowded either. The only thing I didn't like was the slow check in and the little extra bureaucracy there, but I guess it's the government that sets those rules and the owners just need to follow them.