Staff were very helpful, and room is very nice. Don’t know if it’s the app, hotel, or the booking site but the communication is horrendous. I could not speak to anyone in regards to the passcode for the door, thankfully the security let me in as it was late at night but the AI messaging service is completely useless. Couldn’t message hotel and phone number didn’t work.
fantastic breakfast, helpful staff as we were travelling with an infant. The surrounding area of the hotel is perfect for running or walking in the park. Close by shopping market within walking distance for food or basic staff. Quiet location respect the busy city and perfect for resting after a day out. Common areas inside the hotel were perfect for relaxing. Unfortunately the last floor with the gym was under renovation and we couldn't use it but we will come back as it has been an overall great staying.
Amazing new studio, with excellent design and quality minimalistic furniture. Has everything one could feel in comfort - including a kitchenette and a washing machine, which I didn't need for my short stay, but for a longer stay would be great. Nice minimalistic bathroom with all that matters (a big shower head and nice toiletries). Modern lighting and controls, more than enough plugs around the room, great wifi too. Super comfortable bed, everything is sparkling clean (and quite new). This area of Bogota is very nice, clean and close to a park, not too crowded either. The only thing I didn't like was the slow check in and the little extra bureaucracy there, but I guess it's the government that sets those rules and the owners just need to follow them.