イギリスランカシャーで、ジムのあるホテル

立地は最高ですが、それ以外はすべてかなり古くて傷んでいます。サービスもひどく、部屋にはタオルも水筒もありませんでした。尋ねると、タオルは受付でもらう「ことになっている」と言われました。しかも、水筒は冷蔵庫付きの部屋にしか置いていないとのこと。水筒を買うことも勧められませんでした。水筒を持っていないことに気づいたのはかなり遅く、幸いにも5分ほど歩いたところにCo-opがあり、閉店間近だったので、そこで買うしかありませんでした。 部屋からは部分的に海が見えます。しかし、ベッドは少し動くだけでもうるさく、きしんでいました。その他の家具はすべて古く、ベッドサイドに充電コンセントやコンセントがありませんでした。 ホテル前のビーチは静かなので、立地が悪ければ、二度と泊まることは考えなかったでしょう。 唯一良かったのはプールです。とても清潔でしたが、更衣室はもっと良くてもよかったと思います。 以前Trip.comで予約したことがあるので、インターネットや第三者の予約とは関係ないのは分かっています。ただとても古いホテルです。それに、写真もかなり見落としていました。

Very clean room. Amenities were excellent and staff helpful. Despite emails suggesting I needed an app for the key to the property I was provided with a key card, which I preferred. Excellent value.

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

First time using Holiday Inn Good things are Spacious room with great standard Comfortable and clean bed & pillows , and towels ( a big and a small for one person each ) Has kettle and tea/ coffee with treats ( biscuits) Has a hair dryer and an iron with an iron board inside the wardrobe. It has a round table and a sofa chair on top of a worktop table and chair . It has a small gym , a swimming pool and jacuzzi . Can include breakfast and dinner ( has restaurant) and can order to the room ( room service) I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options! Bad things Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor. Kettle has no sieve ( may be broken before me. ) The sofa chair has a stain before me . Overall very good service and great room and has good facilities.

The experience was very good. I visited with my children. They enjoyed the breakfast especially the waffle. Luggage storage was amazing too. After checking out, we had to keep our Luggage as the train time was still hours after check out. Easy access to the attractions and the tram and bus stop close to the hotel. The room size is okay, but it would have been better if there was ventilation, especially in this hot weather.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

This was my second stay at the hotel, and once again it did not disappoint. I first stayed here last August with my family, and this time I returned with my husband for a peaceful getaway. The calm, relaxing atmosphere made our stay truly enjoyable. A lovely place to unwind, and we would happily come back again.

The staff in the hotel are the best I’ve ever come across . I’ve stayed in a lot of hotels in the uk and the staff aren’t very better than any other I’ve been in . Please open one in Sheffield then we can ditch leonardos. Nice touch with the duck and pack of biscuits

ファーストサービスとSTSFF 良いベッドと最近改装されたバスルーム 不変の価値

We had a wonderful 4 nights at Thurnham Hall. The person who checked us in on the Sunday was very pleasant and welcoming. We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent. Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.