インドケーララ州で、ジムのあるホテル

Had a wonderful stay. Swimming pool and breakfast buffet was excellent.

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

素晴らしい経験。素晴らしい料理と手頃な価格のフレンドリーなスタッフ。プロパティの部屋と外観は素晴らしいですが、屋外クッションから汚れを取り除くことに加えて、塗料のコートと小さな配管の問題が解決されたことで、はるかに優れている可能性があります。間違いなくこのホテルをお勧めします。絶好のロケーション。ハウスボートも雇い、それが私たちの旅のハイライトでした。提供された食べ物は王に適しており、私たちを待っている他の3人と一緒に私たち自身の個人的なシェフがいました!すべてのゲストのためにしなければならないこと。

O by Tamara ホテルのレビュー 評価：3.5/5つ星 O by Tamara は、二つの側面を持つ体験を提供しています。施設はしっかりとした4つ星に値する一方で、サービス水準は3つ星前後と、興味深い対照をなしており、経営陣は改善すべき点です。 良い点：ホテルの施設は本当に素晴らしく、訪れる価値があります。インフラとアメニティは、思慮深いデザインと質の高い投資を反映しています。 問題点：残念ながら、サービスの質は施設の水準に見合っていません。滞在中、レストランでもホテルスタッフに対しても、何度も同じリクエストを繰り返してしまいました。特に朝食サービスは、意図せずして面白かったです。スタッフは、私が「ブラウン運動のホスピタリティ」と呼ぶもの、つまり非常に精力的な動きを見せていましたが、必ずしも生産的な方向に向かっているわけではありませんでした。忘​​れ物が頻繁にあり、フォローアップが必要になることが予想以上に多かったです。 問題点：午後1時までのレイトチェックアウトをリクエストしました。フロントデスクは30分の延長しか承認しませんでしたが、請求書には2時間のレイトチェックアウトが記載されていました。この不一致は経営陣の早急な対応が必要です。 提言：優れた設備に見合ったサービス品質を実現するために、スタッフの徹底的な再教育が不可欠です。また、客室と共用エリアの改装により、全体的な水準を維持する必要があります。 結論：設備面ではこのホテルは検討に値するものですが、経営陣はサービストレーニングと運営の一貫性に投資する必要があります。これらの改善により、O by Tamaraは間違いなく傑出したホテルとなるでしょう。 経営陣がこれらの懸念事項に迅速に対応してくれることを期待しています。 以上です！

Front desk service was responsive — we requested a few items like bottled water and they were delivered promptly. Breakfast was decent; the live cooking station could be a bit slow, but overall it was fine. For the price we paid, the stay was definitely good value for money.

We stayed here twice for closeness to the airport. The first time in a suite, which was very large and had plenty of room for the 3 of us, they made a bed up for our son. Staff were welcoming and friendly. Airport shuttle always available. The beds were really comfortable Food was good. Pool was large and good to refresh in. Overall definitely a good place to stay for Kochi airport. Only negative which wasnt really to bad, was the room could of been alittle more cleaner, but it really wasn't a problem.

Шикарное расположение отеля, номер брали в главном корпусе. Красивая и ухоженная территория, персонал приветлив, всегда интересовались нашими пожеланиями. Бассейн небольшой, но у номеров с видом на сад и клубных есть свои бассейны, поэтому людей было мало, спокойно можно было разместиться на лежаках. Не понравились навязчивые таксисты у въезда в отель. Вызвали убер, так они не дали водителю нас забрать! Пришлось подняться чуть выше (в сторону отеля Гоколам) и только там мы смогли сесть в машину. Очень неприятно, а для отеля такого класса не понятно почему разрешают стоянку такси, почувствовали себя не в безопасности! Имейте ввиду, если будете пользоваться убером, что на территорию отеля водитель заехать не сможет и даже к воротам, нужно пройти выше по дороге, только там можно будет сесть в машину, минуя эту мафию таксистов.

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

We had a wonderful 3-night stay at the resort. The property is spacious, well-maintained, and offers beautiful views. There are swings for both kids and adults, ***** with a dedicated kids' play area, making it a great choice for families. We booked a Garden View Cottage with a complimentary breakfast buffet, which was good. For lunch and dinner, we ordered à la carte. The overall service was excellent, and the staff was polite, friendly, and attentive. A special thanks to Mr. Nalin from the F&B team. He provided exceptional service and took great care of us throughout our stay. His hospitality truly made our experience memorable. A few suggestions for improvement: The open swimming pool has a minimum depth of 3 feet. A 2-foot shallow section would be much safer and more enjoyable for small children. The other two swimming pools were under renovation during our stay, so I couldn't comment on them. Adding more North Indian food options to the menu would be appreciated. Overall, we had a very pleasant stay and would definitely recommend this resort to families and couples looking for a relaxing getaway.