I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
I had a good stay at the hotel. The rooms were spacious, clean, and well-maintained. However, the amenities, especially the pool, were not properly cleaned. The food at the in-house restaurant was just average, though it offered a good range of vegetarian and non-vegetarian options. The staff were not very courteous, and the reception staff seemed uninterested in welcoming guests. Overall, it was an average experience. I would recommend this hotel only to those who are mainly looking for clean and comfortable rooms without expecting great service or amenities.
I have stayed in this hotel several times in the last 10 years. Always the best place to stay. Tried and tested. Price is a bit expensive and went up in recent times but overall an excellent place to stay.
Brilliant clean hotel , breakfast was nice the only problem we had was the swimming pool was out of use
And that was the downfall as was looking forward to relax in the pool
Stayed for 5 nights in the deluxe room. The room is well equipped and everything worked as it should. The clean is cleaned daily. At breakfast no egg dishes are available as pure veg only … there are options of fresh fruit, parotha’s, yogurt, dall and rice, cereal and muesli, toast, Tea and juices. Tried a couple of the in-room Italian menu veg and non-veg dishes (it was too hot to have it in their Italian rooftop restaurant) and they were delicious. There are also options of veg and non-veg Indian menu. All cooked fresh. So plenty of choice. There are shops/cinema/eateries within walking distance. Overall it was a good stay.
Location is good. Staff behaviouris very professional, they arrange everything we need even in very short time . Swiming pool location is very good on 7th floor.