The hotel's receptionists were warm and welcoming. However, we were disappointed to find that we couldn't order a Grab from the lobby since it wasn't a designated pickup point. This meant we had to take a short walk to the main road, which was quite inconvenient, especially when it rained, which was often during our stay. The hot weather made it even more unbearable.
The hotel's new furniture and cabinets emitted a strong smell of VOCs, which we tried to alleviate by opening the windows during the day.
Although the corridor was tiled, it was dirty when we arrived. The next day, the cleaners mopped the long corridor, leaving it quite wet. The elevator was also located far from our bedroom.
On the positive side, our unit was spacious, with two bedrooms, a kitchenette, and a living room. The amenities were good, and the value was excellent considering the size of the unit, which was around 70 square meters.
We stayed here 8 years ago, when the hotel was formerly named The Shyuen. AC Marriot really takes it to the next level, when contemporary and modern meets as one. I am going to rate it based on the category:
Room (5/5)
The room size is neat, not too big, not too small. Comfortable for our little family.
Hotel Lobby (4/5)
Feeling relaxed and contented. It's just a bit awkward when there are too many stairs to go up and down a lot. Maybe.
Facilities (3/5)
The pool was great. The gym was also good. Loved the site of the penthouse and pavilion with the decorating landscape of the garden wedding theme. Some of the facilities are also not yet open due to being under construction.
Parking (4/5)
It can be quite challenging, especially reaching the turning ramp to the basement level.
Hospitality (3/5)
There are pros and cons here. Praised to Ms. Jagjeet for attending us throughout the pre checkin process. I called her to confirm and request the two rooms to be side by side, and also got windows. She briefed us smoothly.
Only that time when we reached the hotel for checked in. Ms Yi Ying attended us at the counter. She said the deposit amounted to RM400 to be paid by card and continued saying the deposit would be returned directly after checking out the hotel. But after checking out, they say they would have to wait for 7 to 14 days period. We called the manager and they said to comeback to us soon.
First time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.
I booked for 2night at this apartment. Everything looks good for interior and exterior design. Only it quite confused to go to our unit for the 1st time because leak of direction info. We need to go down and asked the security again. He said because it still new, so some of the info not attach yet. Overall this is the amazing lace to staycation for small family. We'll definitely repeat again when back to ipoh 😊
I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
LLytin2902A very relaxing seaside getaway. Warm and attentive staff during check-in, room are clean, spacious and comfortable beds. Friendly environment with large swimming pool with mini water park, good for family outing. Direct beach access but can't swim during my stay as many jellyfish spotted. Their buffet breakfast with variety choices just nice for us.
ゲゲストFirst time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.
AArina AkhirWe stayed here 8 years ago, when the hotel was formerly named The Shyuen. AC Marriot really takes it to the next level, when contemporary and modern meets as one. I am going to rate it based on the category:
Room (5/5)
The room size is neat, not too big, not too small. Comfortable for our little family.
Hotel Lobby (4/5)
Feeling relaxed and contented. It's just a bit awkward when there are too many stairs to go up and down a lot. Maybe.
Facilities (3/5)
The pool was great. The gym was also good. Loved the site of the penthouse and pavilion with the decorating landscape of the garden wedding theme. Some of the facilities are also not yet open due to being under construction.
Parking (4/5)
It can be quite challenging, especially reaching the turning ramp to the basement level.
Hospitality (3/5)
There are pros and cons here. Praised to Ms. Jagjeet for attending us throughout the pre checkin process. I called her to confirm and request the two rooms to be side by side, and also got windows. She briefed us smoothly.
Only that time when we reached the hotel for checked in. Ms Yi Ying attended us at the counter. She said the deposit amounted to RM400 to be paid by card and continued saying the deposit would be returned directly after checking out the hotel. But after checking out, they say they would have to wait for 7 to 14 days period. We called the manager and they said to comeback to us soon.