No geral a estadia foi boa. O hotel estava limpo e o atendimento foi simpático.
No entanto, deixo duas recomendações que poderiam melhorar bastante a experiência: a aplicação de cortinas blackout nos quartos, porque as que existem atualmente deixam passar muita luz; e a adição de mais canais na televisão, já que neste momento apenas tem os canais normais.
Was staying at the hotel for 3 nights over the business trip. Location was super convenient and close to the office. And it gave a great opportunity to unwind after a stressful day.
Was very surprised by the toilets on the top floor.. see the photo. The area is well kept. The views are spectacular. Highly recommend
All in all okay place, very noisy in bedrooms as people stay chatting outside on the downstairs terrace and it echo’s all the way up tot the 2nd floor.
Toilet and shower outdated.
匿匿名ユーザーホテルは市内にありませんが、旧市街までは徒歩10分のところに地下鉄の駅があり、市内には空港へ行くにもタクシーがないのでとても便利です。ホテルの朝食はとても美味しく、種類も豊富で品質も良く、特にサービスが良いです。 SANA はポルトガルの地元ホテル チェーンで、その品質とサービスはかなり保証されています。ホテルは飛行機が離着陸する飛行経路上にありますが、部屋の防音性が高く、飛行機を見たり写真を撮ったりするのに最適です。
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
ゲゲストThe rooms were spacious, beautifully decorated and spotless. The staff were all superb. The terrace had amazing views and the breakfast delicious and healthy with a good choice of foods. We were delighted with our stay and would highly recommend the hotel.
ゲゲストВеликолепный отель, очень хорошее месторасположение, отмечали годовщину свадьбы- в подарок нам повысили категорию номера и принесли комплимент в номер! Хочу отметить работу персонала- спасибо вам! В самом отеле есть музей, спа и кафе. Буду рекомендовать друзьям!