O Porto Santo Hotel & Spa é uma escolha excelente para quem procura descanso e tranquilidade. Apesar de ser um hotel modesto, é extremamente confortável e acolhedor. Destaco especialmente a simpatia e disponibilidade do staff, que torna a experiência ainda mais agradável. E o bar de praia? Simplesmente espetacular — perfeito para aproveitar o pôr do sol com uma bebida na mão. Recomendo!
The location on the ocean is breathtaking and that is my main take away. Everything else was perfectly fine.
My only disappointment was the on site pools were closed during our stay. Was told they were being cleaned but I never saw any such activity.
Cleaned every day, good breakfast, great location (hotels part of Funchal, but also walkable to centre), lots of restaurants and shops around, bus stop right outside, pleasant and helpful staff, well maintained pool, pool towels provided.
Only con - old hairdryer, so it gets very hot and smells burnt. Also no iron.
The dining room -I was there for the breakfast- is an old one, not so inviting. The breakfast-selection is not so good, as a vegan or vegetarian you can't choose much (only beans & bread), the coffee is okay but not tasty, the juices are not fresh & sugary.
There is no big pot for cooking, for two persons it would be good to have one.
The bed is good, the fan does its job, the bathroom is big enough, the balcony practical.
The location is near to the busline, 30min to walk to the center & there is the Lido promenade (with some places to swim) to the next small city with a small light tunnel for pedestrians, there you can hear/see the surf :)
The opening times for the pool are too late in the morning and too short (8.00-20.00).
The female staff at the reception with the glasses (saturday evening), didn't manage my wake-up-call for the next morning (the staff at this day showed me that he had no notice for a call), thats not a good one, because sometimes you have to depend on it.
Um grande agradecimento a grande equipa do hotel Golden Residence. Desde a garrafa de espumante até aos pequenos gestos como a oferta de rebuçados no check out a nossa estadia foi excelente. A piscina interior e o banho turco são um must além de piscina exterior. Os quartos são grandes, com sala e kitchnete faltando apenas a TV no quarto. Muito boa localização.
Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
Очень разочаровал отель. Не понятно кто им дал 4 звезды. Из плюсов - красивый вид, в номере чисто (не считая муравьев которые везде), служащие отвечают на вопросы, неплохой завтрак, спорт зал оснащен выше всяких похвал, но использовать я его не могла, тк вентиляция полностью отсутствует и мне казалось можно потерять сознание уже после 10 мин в которые я ходила смотреть что есть. Минусы - в номере нет никаких удобств (только мыло), необходимый минимум полностью отсутствует и если пойти на ресепшен и попросить что-то отправят искать спортзал в котором можно взять тапки за 5 евро в сутки. В первую ночь не работал на охлаждение кондиционер, несмотря на январь было очень душно. По всему номеру муравьи, даже в холодильнике. Заселение - если приехать на машине на всегда занятую парковку перед отелем и поставить машину чтобы разгрузить вещи служащие вам не позволят, ни то что предложат помощь. Мне сказали я могу оставить машину только на 5 минут пока они оформляют бумаги, занести вещи в номер не дали и не предложили занести их служащим отеля пока я ищу парковку, сказали оставить вещи в лобби и идти парковать машину где смогу на платной парковке, дали схемку парковок в которой за секунду нельзя разобраться и сказали ближайшая парковка у магазина, где свободных мест не оказалось и пришлось кататься по району, про парковку с другой стороны отеля, где есть простой доступ сразу в отель к лифту персонал не проинформировал. Тч если решите тут остановиться справа от отеля вниз по улице есть как бесплатные, так и платные места (парковка дешевая)
Relatively small hotel in good area within walking distance of main areas of Funchal. We had a lovely room with great views. Buffet breakfast each morning with plenty of choice. Friendly helpful staff.
Très bel hôtel, accueil formidable ainsi que le personne s'occupant du petit-déjeuner très très sympathiques, le petit-déjeuner complet et de très bonne qualité.
Piscine chauffée formidable ainsi que le hammam, le sauna et le jacuzzi !!
Tout était parfait pour un séjour idéal, restaurants à proximité ou bien même celui de l'hôtel.
Et chambre évidemment magnifique !!!
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ゲゲストTrès bel hôtel, accueil formidable ainsi que le personne s'occupant du petit-déjeuner très très sympathiques, le petit-déjeuner complet et de très bonne qualité.
Piscine chauffée formidable ainsi que le hammam, le sauna et le jacuzzi !!
Tout était parfait pour un séjour idéal, restaurants à proximité ou bien même celui de l'hôtel.
Et chambre évidemment magnifique !!!
MMuhammadOne of the main reason why I booked this 4 star hotel was that it said it had a large space gym area as mentioned before booking, so I assumed it being a 4 start Hotel it will have decent weights and machines. However, when I arrived, the gym didn’t have a pull-up bar or a cable machine, the dumbbell weights were very basic that went up to only 10 kg. That is absolutely disappointing considering this was a 4 start Hotel. To be honest the multiuse cable machine is pretty much all you need as it has everything to be exercise all your body parts! I love my pullups hence I had to find a way to do them so I found a metal gate just outside the gym in the tennis court believe it or not I used the gate frame to do my pullups (see picture). Another downfall is that it didn’t have a water fountain in the gym area. You had to go up to the reception and buy bottle of water for €2. Good luck to those who suffer from quick dehydration.
I expected the room to have a kettle which you wouldn’t think twice whether it will have it or not. But guess what? You have to pay extra to have a kettle in your room during your stay between €5 to €7. That’s just jokes, I didn’t know if I should laugh or cry!
Other than that, the staff were very friendly and the location is close to the sea, and approximately 11 minutes drive to the main city area in Funchal.
I’d say the breakfast is good, but the same time pretty standard what you would get in a 3 star hotel. I was expecting better variety. The breakfast is always the same every day. Hardly never changes. However, the dinner menu has a rotation.
Overall, I would give this place 3.5 out of 5!
I hope they can accommodate the above the next time I visit. 
FFaroSandraHotel agradável que correspondeu às expectativas.
Excelente localização na calheta, mesmo em cima de uma praia de areia dourada, com acesso direto do hotel. Ideal ter carro pois fica a 30min do Funchal.
Vale a pena pagar extra para ter quarto com vista de mar
A qualidade e quantidade da comida cumpre com o tudo incluído, assim como as bebidas.
Animação diária e variada.
Bom spa com piscina aquecida, turco, sauna e duches frios.
Zona da piscina exterior muito agradável, com bastantes espreguiçadeiras e bem conseguida.
Ping Pong gratuito, bilhar pago (€3/hora).
Muito boa relação preço/qualidade.
JJRamosUm grande agradecimento a grande equipa do hotel Golden Residence. Desde a garrafa de espumante até aos pequenos gestos como a oferta de rebuçados no check out a nossa estadia foi excelente. A piscina interior e o banho turco são um must além de piscina exterior. Os quartos são grandes, com sala e kitchnete faltando apenas a TV no quarto. Muito boa localização.
FFabianThe dining room -I was there for the breakfast- is an old one, not so inviting. The breakfast-selection is not so good, as a vegan or vegetarian you can't choose much (only beans & bread), the coffee is okay but not tasty, the juices are not fresh & sugary.
There is no big pot for cooking, for two persons it would be good to have one.
The bed is good, the fan does its job, the bathroom is big enough, the balcony practical.
The location is near to the busline, 30min to walk to the center & there is the Lido promenade (with some places to swim) to the next small city with a small light tunnel for pedestrians, there you can hear/see the surf :)
The opening times for the pool are too late in the morning and too short (8.00-20.00).
The female staff at the reception with the glasses (saturday evening), didn't manage my wake-up-call for the next morning (the staff at this day showed me that he had no notice for a call), thats not a good one, because sometimes you have to depend on it.
ゲゲストЯ выбирала отель с видом на океан по доступной цене.
В итоге, нашелся отель с очень просторными номерами, панорамным окном, кофе/чай, удобной ванной комнатой с биде, большим балконом. Единственные моменты: раздельная кровать для пары и слабоватый душ. Шум ночных волн на любителя:) Нам пришлось закрывать дверь на балкон, хотя и так было довольно шумно.
Сервис очень дружелюбный.
Завтрак вкусный и свежий. Много выпечки, напитки, нарезки и горячее.
Не ожидала, что будет бесплатный трансфер до центра и обратно. Абсолютный плюс этого отеля, потому что находится он не в шаговой доступности от центра.
Виды, чистота возле отеля, свой пляж - это потрясающе.
Далее мы проживали в частном секторе и много что посмотрели на острове, но первые две ночи в Orca Praia остались в нашем сердечке💘
С уважением,
Елена из России
AAnthonyA stunning location and a very comfortable, clean hotel with amazing views from the bedroom and restaurant. Walking opportunities are limited due to the steepness of the terrain but there’s a great path down to Curral do Freitas (45-60 minutes). Service was very good but the vegetarian food was not up to the standards that we expected. Good selection at breakfast but the hot breakfast is not kept warm. Nice jacuzzi and nice, small indoor pool.Certainly worth a visit but could be even better with better food as it’s a long way to the nearest restaurant. €3.35 bus from Funchal (No. 81) but check timetables carefully
FFahad A AlghamdiEverything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
ゲゲストThe hotel is in Lido area with plenty of restaurants and small super markets near by. Only 3 mins walk to bus top where can bring you to City Center €1.95 single one way and airport. €5 single one way, €8 return. Walking to City center is about 20-30mins. Only 10mins walk to Forum Madeira shopping mall. Breakfast is good with many choices of fruit, salad, yogurt, ham, eggs, bread, cereals. Indoor, outdoor pool and gym are nice too. We stay in sea and swimming pool view studio with kitchenette. The balcony is wonderful.
Staffs are polite and patient. Only one con, no air conditioning in 31 degrees. Only have a ceiling fan.