Air wasn't working in one room, and it took most of the night to switch rooms. There was an event during which a physical domestic dispute took place. My kids, 18 to 23, witnessed the bloody mess. We booked 4 rooms for my husband and me and my 4 adult children; hotel seemed frustrated that my children had their own rooms. They're grown. The hotel was getting paid for 4 rooms, plus they had my card for incidentals. I don't see the problem.
But... the location was walkable to the sights. It was a decent hotel. The price was great for the quality.
Overall very low quality for a Hampton Inn. Nice staff, very old building and sketchy adjacent parking garage, elevator broken, pan handlers galore, too close to annoying homeless, ******** ***, and drunks. I walked to FedEx, then to post office, and back to the Hampton Inn today (3 blocks total) and an older man on a bicycle followed me for five minutes shouting insults and racist slurs because a i refused to give him money as I exited FedEx. There is an abundant police presence in the area but if you leave the main three blocks of Beale, drunks are hassling people for alcohol. Very sad for the well-intentioned and hard-working locals. 👎.
The breakfast at Hampton Inn was pretty good except for the gravy. This was a grey soup, not sausage gravy. Biscuits were terrific as was the staff person on duty.
All of the staff members were very pleasant, competent, and helpful. My room was comfortable, clean, and appeared to have been updated recently. Overall, I had an excellent experience.