We had a wonderful stay. My only compliant was having to be at the towel hut by 9am to check in for the umbrellas that we rented in advance and were paying for each day.
We had a wonderful stay at TRYP by Wyndham Aruba! The hotel is in a perfect location - just steps from the beach and close to all of the key spots near Palm Beach.
A very special thank you to Luis Jose, who was absolutely tremendous in assisting us throughout our stay. His attentiveness and kindness truly made a difference and made us feel so well cared for. We would also like to thank the Assistant Manager, who was incredibly kind, super pleasant, and even upgraded our room—such a thoughtful gesture that really enhanced our experience. The combination of excellent service, warm hospitality, and the unbeatable location makes this hotel one we highly recommend. We will definitely be back!
We were aware that there would be construction around the hotel while Hilton expands, and for the most part it wasn’t an issue. The disappointment was that only one of two pools was open, meaning that sometimes it was hard to find seating around the pool area.
Beach loungers were easy to book and a selection of them were free each day. Palm beach is really beautiful and it was nice to have it so accessible to the hotel.
On the whole, service at the hotel was great, there were a couple of staff members who were potentially having a bad day but generally Aruban’s are extremely friendly. Violet, was in charge of cleaning our room throughout our stay and she was just lovely!
Although not the hotel’s fault, I was told at Che k-in that there was an extra resort charge each day. Trip.com said there would be a small government tax. But mentioned nothing about the resort fee. The government tax was also more than trip.com stated on our booking confirmation.