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老闆讓訂的，酒店也很貼心，提早發郵件告知相關事項，雖然沒來得及處理，不過總體來説，老闆反饋到還是可以的

Ok I'll start with positives. The location is literally adjacent to St Ives railway station and the beach so if you don't like walking the hotel is great for this. Hotel itself is on a steep hill, walking downhill to the main port/shops is about 5/10mins. Now the hotel. First impression of reception desk is great, looks clean and new and the reception staff were very friendly but then it went downhill from there. The ”luggage storage” room was a room that anyone could access particularly with the back door of the room wide open to the back of the hotel and yard. So i would be concerned leaving anything valuable. Our room was 313 on the third floor. Ridiculously warm with a basic tower fan for cooling, there was tea and coffee facilities that were good. The standard quality of the room was poor. Bedding was poor quality very uncomfortable only one pillow..if you could call it that. I would advise management to supervise housekeeping more and do room checks as the cleanliness was poor. As you entered you were greeted by a weird smell of damp. The view of the one window was great of the sea and beach but marred by the dirty seagull poop window and worn mouldy window frame, dirty dust on the sill. It's not hard to clean a window and window frame or get a maintenance person to reseal the edges of the window or put a temporary rubber sealant till a new window frame is fitted. The bath tub panel had a crack hole in it which could cause a cut if I wasn't carefully paying attention and a used soap in the shower. Orange yellowing in the grouting around the bath/shower. Limescale bathroom foam spray helps with this. This room desperately needs to be refurbished or renovated. I highly recommend watching Four in a bed or The Hotel Inspector in how to manage your rooms. The other room was room 11? backed onto the courtyard. A little better high ceilings, airy and cool looked like it had a repaint but again the shower room had a strong smell of urine. Other than that reception desk staff friendly, when mentioned the urine smell they got housekeeping to clean again, just a shame it takes other team members to slack somewhat on housekeeping and let the team down. More supervision is required. More maintenance. Look don't be put off by this review like I said location is great. Just be really specific with your room choice ie, renovated room-show photos you've seen on website so you know what room you're getting.

早餐還不錯，浴室水挺小的，有時候會沒熱水，住在頂樓會被海鷗撞窗户，被吵醒好幾次，但是房間很大，這個還可以

What a great place to stay. Warm welcome, great rooms and enhanced by listening to the fantastic Mousehole Mens Choir who practice in Paul Church every Monday and then continue in the pub. Slept like babies and then were greeted by the most cheerful and welcoming Mia who brightened our day and served us a wonderful breakfast. Would definitely recommend a visit.

Uitstekende en attent volle service, zeer goed ontbijt, goed bed hoewel wat zacht voor’n buikslaper. Locatie vlakbij OV. Een echte aanrader

It is very far from the penzance town, take more than 30mins walk and uphill. Staff is nice, hotel is clean.

房間小 天晴時很熱 沒有製冷設備 我們提前半年預訂 留言要個安靜的房間 入住時又提了這個要求 因為這家旅館就在火車站旁的主路邊 車來車往很吵 結果服務員居然説：你不能隨便走進來就挑房間 這這態度在英國非常少見

The hotel reception was clearly more golf club than hotel. The room was small, and there was a lack of attention to detail. There was a stain on the carpet, a blind that didn't fit the window so didn't keep the light out - curtains would make it feel a lot more cosy. The bathroom and shower were a bit tired. The cooked breakfast was good, but the rest of the selection was limited. Probably wouldn't stay again. The staff were friendly and helpful.