投稿日:2026年2月17日
ゲスト
Having arrived at st Regis Goa our expectations were high and we were truly looking forward to spending Chinese new year eve. On arrival everything seemed a bit chaotic in the lobby and then I soon found out that they were expecting a wedding and the next day was fully booked because of that. As we got through the day I noticed that the staff were all paying attention mostly to the wedding preparations and not the in house guests. From this hotel I expected a better service to be honest and even the so called special butler assigned to us was responding with delays of almost an hour which is not nice for such a so called high standard hotel. Nonetheless we enjoyed our stay but decided against having dinner at the property because even though I mentioned it is Chinese new year no special do up was done for us so even though I did not expect given that we were in India and they don’t celebrate obviously but since I did mention at check in this would have brought out Regis standards in a big way as they are known for worldwide but no special thing was organized for us. The shower drainage was blocked and I had to unplug the cover just to let the water drain out. This should be checked before guests arrive. Even the towels had this strange odour which only means it was not laundered properly. Otherwise the property is great but they should improve for the standard they portray and the rates they charge. Also another point to note is that while booking through trip.com I booked a better level room and after I paid it was immediately cancelled and refund was provided but strangely when I tried to re-book the price had gone up significantly and this is not a nice thing to do to guests. Now I’m not sure if this was the booking app failure or failure on part of the hotel but notable to mention nonetheless. So I opted for the normal lagoon room instead because I felt cheated and didn’t want to pay more for something that was clearly indicated. Pool was fantastic and room was decent but big mosquito problem on the property. We actually stayed next door the previous night at holiday inn and didn’t notice mosquitos as much as here so beware and get enough repellant. The carpet in the room also needs to be deep cleaned as it was literally black with dirt. Even spider web in the room. Shocking for a Regis hotel. Hats of to the garden cleaning ladies who do a fabulous job and the valet and entrance staff and the guy who gave us a nice welcome and welcome drink. Breakfast was fantastic so speaks volumes of the chefs and staff behind the scenes. Highlight of the hotel no doubt. Best one so far in India!
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最低料金(1泊):DKK 1,429
投稿日:2026年1月26日
ゲスト
Начну с лучшего: персонаж шикарный, начиная со входа и все с кем нам довелось взаимодействовать, вежливые, улыбчивые, искреннее настроены помочь и максимально удовлетворить все ваши адекватные потребности - это просто пушка, мегареспект. Приезжали всего на ночь с семьёй, это была вынужденная остановка, но к отелю это отношения не имеет, утром на завтраке нам приготовили лучший за все время омлет с молоком, потом мы спросили кашу, которой не было и какао, парнишка даже не знал что это такое, загуглил и нам все сделали! Территория красивая, дорога на пляж приятная, номера прекрасные! Песок на пляже мелкий, скрипучий как снег - просто рай!!
Ну и минусы которые требуют категорического внимания:
1. Пол в номере был ОЧЕНЬ грязным, мы приехали поздно вечером, уложили детей, приняли душ, ходили там по номеру, а утром посмотрели на свои ноги и офигели. Жена ради прикола взяла салфетку и провела по полу - лучше бы этого не видеть🤣
2. В бассейне очень чистая вода, сам бассейн с разной глубиной, очень комфортно - НО, в детской, более мелкой, зоне бассейна просто невозможно находиться, очень сильно тянет мочой из туалетов, прям воняет именно на уровне воды и метр выше. Если отплыть в противоположный конец, там все хорошо, проветривает.
3. Мы с проблемой не столкнулись, но мне кажется маловато лежаков на бассейне и пляже(8 шт), возможно пляжные лежаки больше актуальны для европейцев, тогда должно хватить.
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最低料金(1泊):DKK 411
投稿日:2026年2月16日
Aimz13
I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros.
Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression.
We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice.
However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep.
We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel.
The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional.
Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website.
We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns.
Yours faithfully,
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最低料金(1泊):DKK 310
投稿日:2025年5月7日
ゲスト
ベナウリム フォーチュン リゾートは、ベナウリム ビーチに非常に近い美しい施設です。部屋の大きさは良いです。私が観察したいくつかの欠点:
1. ルームファンレギュレータが機能していませんでした。
2. スプリットACは冷却されていませんでした(リゾートにはセンターライズACはありません)。
3. F&B 地上レベルのチーム ウェイターは、ゲストをばかだと考えます.. 彼らは砂漠でライス キアを試すことを提案しました。私がそれについて不平を言ったとき、彼らはミルクに米を注いで提供したとは信じられません。
#ITC Fortune のようなブランドでは、このような非プロフェッショナルな態度は期待されていません
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最低料金(1泊):DKK 296
投稿日:2023年9月11日
Daniel
An absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits.
The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby.
Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.
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最低料金(1泊):DKK 601
投稿日:2026年1月21日
ゲスト
We absolutely love this hotel. We had a fabulous warm welcome, the room (which we were given a choice of) was beautiful. It was clean, bright, had extras like magnifying mirror, box of tissues, plenty of hangers and unlike any other hotel we have stayed in this week (this is the fourth) a bath mat and a third small towel to wrap around my hair after a shower. We are very impressed, cannot recommend highly enough. An excellent price and we will return for longer! Thank you.
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最低料金(1泊):DKK 169
投稿日:2025年11月21日
ゲスト
Sehr schöne Lage, ruhig und strandnah
Guter großer Pool und Garten
Keine hoteleigenen Liegen am Strand, werden aber von privaten Restaurants angeboten
Sehr freundliches und hilfsbereites Personal
In der Hochsaison finden regelmäßig indische Hochzeitsfeiern statt, dann ändert sich die sonst sehr ruhige Atmosphäre.
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最低料金(1泊):DKK 460
投稿日:2025年1月20日
ゲスト
The hotel is at good place. Rooms and foods are fabulous. Service is excellent. Next time when i visit goa will definitely stay here only
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最低料金(1泊):DKK 168
投稿日:2025年12月9日
ゲスト
The guest house look old when you see outside but clean inside. it clean more than i expect after long time travel in india. Near station 5 minutes. near market 10 minutes. Only one thing not useful when they dont have any recommend for me any contact for renting motorbike. I lost many time to find the good rent motor bike shop because a lot of scam on google map. But general All season is good location and clean. That is enough for 1 night sleep.
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最低料金(1泊):DKK 34
投稿日:2025年12月17日
ゲスト
Здравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.
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最低料金(1泊):DKK 78