The hotel had many amenities for my family, the kids had so much fun they didn’t want to come back😅😅 Trip customer had a private check in area and a one to one customer rep (Yori小艳) was very helpful, and can answer my questions at all any time. I didn’t have to called the front desk, and she was able to help me out every time when I WeChat her. We will come back again in the near future.