慌しい一日の終わりには、ホテル エルカノでおくつろぎください。ホテル エルカノは、マラガでも指折りの素晴らしい宿泊施設の内の一つです。当施設からMalaga C.aまで約6km、マラガ=コスタ・デル・ソル空港まで約22km、移動に便利です。付近のエリアは、Parque de ejercicios del Paseo MarítimoやPiscina Fundación Victoria La Presentación、エル・モルラコ公園など、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。マラガの当施設のお客様は、駐車場をご利用いただけます。
AAnthonyW.We reserved the loft and we had high expectation with the accommodation given that the photos and reviews were great. In reality, everything was great as expected including cleanliness, location and amenities. It is very close to Malaga Cathedral, and the room environment is decently refurbished.
However, the service is not up to standard.
First of all, we arrived early and requested for an early check-in. However, the request cannot be fulfilled.
Second, there was no luggage storage within the facility and we had no choice but to spend extra money for nearby lockers.
Third, the check-in service is all set up and processed via online check-in form and WhatsApp. The contact persons are not helpful as our requests were not fulfilled. No early check-in, no luggage storage and no real-person concierge.
Also, the Wi-Fi password is too complicated and the room access requires the hotel Wi-Fi connection. The mobile connection is weak for the area.
Overall, the accommodation was great, but the guest service has a big room of improvement.