パンガンロイヤルネイビーシップ周辺のおすすめホテルを予約

滞在はとても素晴らしかったです！ 美しいホテル 素晴らしいロケーション スタッフはとても親切でいつも笑顔です！

立地が良く、食事も美味しく、フロントやレストランのスタッフもフレンドリーで、また必ず来たいと思います。

私たちは友人3人で到着し、デラックスルームを予約しましたが、滞在中にもう1人が合流しました。チェックイン時に全員のパスポートの提示を求められ（コピーも取られました）、部屋のアップグレードは拒否され、4人全員が同じ部屋に泊まることも拒否されました。しかし、友人は幸運にもスタンダードルームが1部屋空いていたので、それを予約しました。素晴らしいホテルです。朝食はビュッフェスタイルで、バウチャー制で、ケーキや様々なデザートが用意されています。とても楽しめました。

フルムーンパーティーの会場まで徒歩5分ほどで、とても良い立地でした。部屋も綺麗で広いです。プールサイドでご飯やお酒が飲めて、少し割高ですが美味しかったです。

素敵な場所です。リゾートの正面からは海が見えます🩵。メインプールを楽しめて朝食も付いているので、お値段以上の価値があります🍳またすぐに来たいと思います。

- 素晴らしい景色 -フレンドリーなサービス -快適な家 - 毎日の脚のトレーニング、階段のある家までの急な登りに備えてください

トンサラの中心部に近い非常に良い部屋で、バイクのレンタルやランドリーサービスもあります。

最高のロケーションにある、本当に美しいホテルです。何も不満はありません。また必ず来ます。

Disappointing experience Unfortunately, my experience with this property was quite disappointing, mainly because of the communication and how the situation was handled. I contacted the property around 4:38 PM to let them know that I was on my way. I was traveling alone, it was my first time in the area, and it was already getting dark. I was waiting for clear information about the check-in process, but I didn’t receive a response until around 6 PM. By that time, I was already worried about arriving somewhere unfamiliar without knowing what to do. Because I was concerned about being left without a place to stay, I booked another accommodation. I then tried to cancel my original booking and request a refund, but the cancellation was not accepted. I also tried to modify the booking, but that was rejected as well. I even called the property on the 23rd, and although the call was answered, there was no proper communication. Since the booking was still valid until the 25th and I had already paid for it, I decided to use the booking rather than simply waste my money. I’m not someone who can just throw away money like it means nothing. What disappointed me even more was being blamed afterward and being told that I should have informed the property that I decided to stay. From my perspective, I had already tried multiple ways to resolve the situation—messaging, calling, cancelling, and modifying the booking. I was simply trying to figure out what to do with a booking that I had already paid for and that was still valid. I understand that the property also needs to manage its bookings and prepare for guests, and I understand why the situation may have been frustrating for them. However, I also believe communication needs to work both ways. A faster and clearer response could have prevented the entire situation. I’m leaving this review because I hope the property can improve its communication, provide clearer check-in instructions, and handle misunderstandings with guests in a more professional and understanding way.

素敵なスタッフと交通の便も良い、リラックスできる滞在でした。