The staff was very friendly when I arrived, and checkout was quick and easy, which I really appreciated. I also requested a 6am wake-up call, and they followed through right on time, which was very helpful.
My room was clean, the heater worked well, and overall I was happy with the comfort and cleanliness of the space.
A couple of downsides: there’s no elevator, so I had to carry a heavy suitcase up the stairs to my room. Breakfast was okay, but there weren’t many options to choose from.
The only other issue was the atmosphere in the common areas. While this isn’t entirely the hotel’s fault, there were a a few guests who made things feel a bit uncomfortable. One person was loudly arguing and swearing in the hallway and at the front desk, and another guest appeared to be staying long-term, scolding her kids and a baby running around the breakfast area in just a diaper. It gave the public spaces a slightly uneasy vibe, even though the staff handled things as best they could and were consistently kind and professional.
Overall, I had a clean and comfortable stay, and I’d consider staying again if I needed a place in a pinch — I’d just keep expectations modest regarding amenities and the general lobby/hallway environment.
I travel for work and spend two to three nights a week in a hotel,,,,this hotel works well for business travel...easy on off the beltline,,,no problems
Everything was great with the hotel staff location first night was awesome second night was not so pleasant very rude guest that was on the same floor made it very uncomfortable plus she had the biggest dog ever could not control it and was very mean dog I got stuck on the steps with her coming up and the dog wanted to come after me so I had to go up a few more steps and wait for her to go by she had her music on her phone so loud and took her forever and I was not about to move off them steps until they were out of my view mentioned a little bit to the front desk when checked out but they did not seem to care too much about it but I'm pretty sure they knew who I was talking about
ゲゲストLove this hotel! We have stayed on this property many times over the years during our annual Black Friday shopping weekend. We have always found this hotel to be very quiet and clean, with comfortable beds, updated bathrooms, a warm and welcoming entrance and an incredibly friendly and helpful front-desk staff (Thanks Lucy!) Convenient location close to great shopping and many dining options— Great value, highly recommend!
ゲゲストThe person checking me in was hard to understand and it didn't seem like anyone wanted to check me out in the morning. Two people, one on his phone and three other just sitting there. I had to say something to get either of them to do anything.
TTwo ThreeStayed here for a few nights and honestly had a great experience. The rooms were clean, staff was respectful, and the location made everything easy to get to. Check-in was quick and smooth too. Definitely worth the price and I’d stay again.