「While the hotel itself was nice, their failure to honor confirmed reservations was unacceptable. Due to overbooking, several of our group's pre-made bookings were shifted, causing significant inconvenience and disrupting our plans.
Confirmed reservations should mean exactly that — confirmed. Overbooking is a poor business practice that shows a lack of respect for guests who plan ahead. Management needs to address this issue before it damages their reputation further.」
The Ritz-Carlton Rabat, Dar Es Salamは2024年に開業、ラバトでも最新の宿泊施設の内の一つです。当施設はTerminus Tramway Madinat Al Irfaneから11km、ラバト=サレ空港から23kmと、便利な立地です。付近のエリアには、The Ritz-Carlton Rabat, Dar Es SalamやThe Ritz-Carlton Spa、24-02 Moroccan Golf Rangeなどの多くの観光名所があり、充実した時間をお過ごしいただけます。館内の様々な施設で、有意義にお過ごしいただけます。ラバトの当施設には、併設の駐車場があります。お客様のレビューによると、このホテルの施設は最高レベルです。
「Overall the hotel is great , however , its in isolated location and you will need 20 to 30 mins drive to reach to any destination.」
「All staff are very helpful and ready to help when ever you need them. Upon our return our flight was late eveining so they where very accommodating and gave us 2 hours extra before check out.」
「- Friendly helpful staff but expect slow service as is the case generally around Rabat.
- Brilliant room and the hotel but not all amenities are live. The hotel very much is under construction. Not great for a pricy hotel. Was disappointed. Steam room was not on and you had to walk through construction to get to the spa.
- The Spanish restaurant in the hotel was superb.
- Location wise you are away from the centre but great if you want the beach.」
「This hotel was unexpeted, great location easy to walk to Agdal and alot to do there. the hotel facilities sare nice and clean. the pool is so nice and the staff are very helpful. it was a bit expensive to stay in there but due to the brand and the location i think the pricewas fair. i highly recommend」
「Exceptional Stay at Four Seasons Rabat at Kasr Al Bahr
Our stay at the Four Seasons Rabat at Kasr Al Bahr was truly outstanding and exceeded all expectations. From the moment we arrived, the service was impeccable, warm, and genuinely welcoming.
A special thanks goes to Mr. Mustafa at the reception for his continuous support throughout our stay. His professionalism, attentiveness, and willingness to assist at every moment made our experience seamless and memorable. He truly represents the high standards of hospitality that the Four Seasons brand is known for.
The hotel itself is magnificent. The restoration and decoration beautifully reflect an authentic Moroccan touch, blending traditional craftsmanship with refined luxury. From the intricate details, elegant colors, and artisanal elements to the serene atmosphere throughout the property, every corner tells a story of heritage and sophistication. The architecture and interior design create a sense of calm, elegance, and cultural richness that enhances the overall experience.
Overall, the Four Seasons Rabat at Kasr Al Bahr is a remarkable destination that combines exceptional service, stunning design, and a deep appreciation of Moroccan culture. We highly recommend it and look forward to returning in the future.」