Book two bedrooms with 1 double bed and two single bed from Trip’s app and paid in advance. However when arrived there I found that the two bedrooms unit only had two double beds in each room. Contacted the Manager and was given another unit with two single beds in another room but I was told that I only booked for two adults and not three and a child. I was asked to pay extra AUS $60.00 for the our stay. Not very happy with this arrangement and request that you give me Credit for the the amount I had to pay for my future booking. Please advise . Thanks
Recommend this place. It has everything you need for a holiday. Kitchen well equipped, toilets big and modern. Spacious living/dining room as well as spacious bedroom. Easy free parking too, right in front of your unit. Location convenient for sightseeing, near to everywhere. Very clean too. All good. No complaints.
We stayed in one of the studio units at Big Emu Holiday Park and absolutely loved it! The facilities are amazing — everything is clean, modern, and well-maintained. The park itself has a great atmosphere, with friendly and respectful families all around, making it a really comfortable place to relax. Perfect spot for couples looking for a peaceful, tidy, and enjoyable getaway. Highly recommend!
We were assigned to cottage 9 during our recent stay. The car porch rather on the down slope is difficult for me, a Singaporean to park there upon check-in. Observed there were other cottages available.
Great location at the heart of Albany, I drove so everywhere accessible, next door is a French patisserie, beautiful food and place.
Good public parking, limited private parking (so dense I must give praise to those who parked).
Despite the older infrastructure, it is well maintained and clean. I like how they ask for feedback.
Good free pancake breakfast, coffee and first 2 slices free.
Receptionist is live in, made it an easy check in at my late arrival.