We had a wonderful experience at Mercure Bunbury Sanctuary Golf Resort. The place was clean and the customer service was great. The only thing that we were not satisfied was the low water pressure for shower at the bathroom. It took us some time to get a good shower.
A little out of town but with a beautiful deck, great beers and decent food. This was a lovely spot to stay in Bunbury. Room was well appointed and clean and service was good all round.
We chose at this hotel to attend an event across the road at night.
Upon returning to the hotel late at night (midnight), we could not not access the back entrance from the car park even there were signs at the entrance advising to ring the bell for the attendant to open the door. We rang the bell 3 times with no response. Eventually we entered through the front door . Rattling balcony doors due to strong winds throughout the night.Other issues arose throughout our stay including no hot water in the morning for a shower. Buffet breakfast was cold. Dinner menu online out of date and incorrect pricing. Very slow dinner service even though restaurant was quiet. Very disappointing overall.