They charge you a 22% tip without telling you at the bar. If they have a gift change they just close out your current tab. No one tells you there is a shift change and no one tells you it is being closed out.
They don’t follow your requests for your room, we wanted away from the elevator and 2 queens. We had to fight for both.
They have no bus boys for the upper bar. You have to clean off tables yourself.
Great hotel, clean, nice location. One of the best I stayed in Denver so far.
Thank you Cris for being a great on front desk and took a good care of us.
Don’t remember bartenders name, he was awesome on costumer service, great communication and of course quick. And can’t forget about awesome breakfast, thanks for doing yummy omelette. Stayed there last weekend
I enjoyed my first stay when I was here. Housekeeping started around 7am the first day and woke me up. The second night, the person above me was very loud and it sounded like they were rolling their suitcase through the room all night.
I stayed for a week and found the accommodations very comfortable. The bed was excellent, with several variations in pillows. Desk staff was very accommodating and friendly. Location was very convenient and there were many restaurant options very near by. I would stay here again without hesitation.
I booked my room online and the guy at the front counter was waiting on someone before me. On his screen pop-up $50 deposit. Well he did not asked the lady in front of me for the deposit but when it was my turned; he asked me to pay $50. I told him that was for the lady in front of me and he did not asked her so why was he asking me for a deposit. Overall, the stay was very good except for the front desk guy. I think that you guys need to be persistent and asked everyone for a deposit.