"すべては大丈夫ですが、リニューアルと改装中だったので、においがします。"

"We have stayed at this hotel several times in the past with no issues. well that was not the case this time. We visit Pinehurst NC multiple times a year for doctor’s appointments since we live 1 1/2 to an hour and 45 minutes away, we usually go there the night before and spend the night at the Comfort Inn. My complaints are:  When we drove up there were several people standing in front of the entrance smoking, even though it clearly states “This is a 100% smoke free premises” As we entered our room we noticed the paint peeling off the walls and ceiling. The shower water pressure left a lot to be desired. A rubber band fell out of a “clean” towel when it was unfolded. The noise of people hanging out in the hallway talking very loudly after 10:30pm. Free breakfast- well it was not what we were expecting. They had sausage patties, some round egg things, a few types of yogurt, coffee, it was NOT good and it was not hot! But the attendant was nice. And lastly, as we were standing at the front counter, the lady at the desk was on the phone, she acknowledged me and smiled, this complaint is not about that, as we were standing there, there was another female employee, whom we could not see but we could hear her, she was talking so loud and angry to whomever she was taking to, she was expressing her disbelief and explaining that the person she was talking about was so stupid and she couldn’t understand plain English and didn’t understand why she couldn’t understand/follow simple instructions. This was very unprofessional!! We will not be staying here again nor will we recommend anyone else stay there either."