「Booked the room (outside bathtub) via trip.com, the receptionist arrange me to another room type (inside bathtub) and claimed that trip.com has reserve the wrong room type with them. I report the problem to the property owner and she said that the inside bathtub room type has fully booked. It’s really disappointing to receive such response from her.
The receptionist called and offer me to upgrade to jacuzzi room, but I insisted on the original room type that we booked. At the end, thanks to the customer who willing to change the room type with us and the receptionist who willing to raise this to another customer.
The owner did not apologies at all. Really disappointed with her attitude.」
「We stayed at Hijau Camp & Cabin and had such a memorable retreat. Our villa was very spacious, clean, and comfortable, complete with a private pool, perfect for families who want both comfort and closeness to nature.
The fullboard meals were delicious and served in eco-friendly tiffins. Upon arrival, we received a quick briefing and were informed that the main gate closes at 8pm, which was very useful to know.
Nearby activities are plentiful, from hiking and waterfall excursions to ATV rides and water rafting or you can simply relax by the serene river just steps away. Our jungle trek with Mr. Fendi was educational and fun, and we were so thankful to Mr. Faiz for capturing lovely family photos before we left.
📌 Things to note:
• The road leading up to the accommodation is quick and steep, which might not be suitable for wheelchairs or lowered cars.
• The gate closes at 8pm, so plan your outings accordingly.
• Wi-Fi and phone signal may be limited in certain areas (great for a digital detox, but plan ahead if you need connectivity)
Overall, an unforgettable stay with spacious rooms, excellent hospitality, and plenty of nature activities. In sha Allah, we’ll definitely be back! 🌿」
慌しい一日の終わりには、Bonvoy Family Holiday Studio - 1CarPark Near Utarでおくつろぎください。Bonvoy Family Holiday Studio - 1CarPark Near Utarは、ビジネスでもレジャーでも、カンパーでの快適な滞在をご提供いたします。当施設からKamparまで約5km、スルタン・アズラン・シャー空港まで約28km、移動に便利です。付近には、MS Cinemas Terminal Kampar PutraやPinnacles of Kampar、Westlake Viewing Areaなど、カンパーの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。カンパーの当施設のお客様は、駐車場をご利用いただけます。