投稿日:2025年6月19日
ゲスト
This hotel welcomed us with open arms!!! From the minute we arrived they were very friendly and helpful, check in was so easy a quick. We pre booked dofferent experiences and ended up changing all the times but they did this very easily and still we managed to do everything we wanted to. The resturant staff were super friendly and it was so nice being able to just walk across to eat at night times. It's a very quiet hotel with beautiful surroundings and the rooms are second to none.
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最低料金(1泊):KWD 70
投稿日:2023年12月5日
O.N.A
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
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最低料金(1泊):KWD 101
投稿日:2025年10月20日
ゲスト
すべての設備(インターネットflixテレビ、接着剤コーヒーマシン、金庫、さらにはコンピューター)を備えた大きくて美しい部屋。 wifiは良好で防音です。小さな欠点-部屋に湿った臭いがあります。毎日掃除します。とても快適なスタッフ。ホテルの場所は側面のみ、ホテルは良い場所にあり、5-10分、食事、ショッピングセンターから。 2分。少し混乱している、あなたがテーブルに残っているならば、それは一日中カウンターに横たわっていて、テーブルはコントロールなしでレストランの後ろにあります、つまり、誰もがあなたの部屋に入ることができるので、持ち帰り始めます。朝食は美味しく、メニューの選択肢があり、メインディッシュから選択し、おいしいコーヒー、新鮮なジュース、新鮮なマーフィンも作られました。唯一の瞬間-朝食は7.30から始まり、準備は非常に不快だったので、8.15/8.30の朝よりも早く出発する準備ができました。しかし、失敗の全体的な状況はアフリカ全体についてです)
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最低料金(1泊):KWD 51
投稿日:2023年8月16日
NicolaB
Our experience at this hotel went above and beyond our wildest expectations! The hotel's exquisite location grants you a balcony view of the ocean and the majestic Table Mountain as a backdrop.
The level of service we received was truly exceptional, leaving us thoroughly impressed. The rooms were impeccably clean, and the range of amenities provided was more than generous.
The rooms themselves strike a perfect balance between spaciousness and coziness, creating a truly inviting atmosphere. A noteworthy feature that sets this hotel apart is the complimentary mini bar, offering a variety of snacks and drinks – a rare find. What's even more remarkable is that these snacks are not only delicious but also cater to vegan and gluten-free preferences.
Without a doubt, we are already making plans to return to this outstanding establishment in the future.
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最低料金(1泊):KWD 66
投稿日:2023年11月28日
ゲスト私たちの滞在は本当に楽しかったです。部屋は十分な広さで、清潔で、きちんとしていて、毎日サービスを受けられました。スタッフはフレンドリーで、私たちのあらゆるニーズに対応してくれました。素敵なバーエリアと YU レストランは素晴らしく、訪れる価値がありました。
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最低料金(1泊):KWD 26
投稿日:2025年10月6日
Ian Charles
Close to the airport with free shuttle. Clean rooms and good food. Friendly and efficient staff. Ideal for layover when you have an early flight the next day
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最低料金(1泊):KWD 32
投稿日:2025年2月6日
Kojo_The_TravelerKrystal Beach Hotel boasts a unique architectural design seamlessly immersed into its surroundings. It’s like a Cruise Ship with bigger spaces. The rooms are well designed and maintained. The staff are professional.
However, the food leaves a lot to be desired. The Hotel could do better with their breakfast buffet menu. Once you have your first breakfast, there is no motivation to go for breakfast on subsequent days because the food options aren’t spiced up on different days. Just the same menu and average at best.
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最低料金(1泊):KWD 24
投稿日:2025年10月5日
匿名ユーザー
I have requested to be away from the lift but they denied to give me a room next to the lift
It’s ridiculous
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最低料金(1泊):KWD 41
投稿日:2019年6月28日
杜斌强8006場所はとても良く、部屋の設備とサービスは平均的で、周囲は安全で、別館にはショッピングに便利で観光や出張に適した大きなショッピングモールがあります。ホテルの部屋は平均的な設備のロフトで、お風呂のお湯は不安定です。一般的なフロントデスクサービス。
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最低料金(1泊):KWD 91
投稿日:2024年5月16日
Pauline
Everything was literally perfect except for the flies and a few knats flying around the food. Which tells me that the kitchen needs to become cleaner.  The bathtub rim and toilet rim could use a little more scrubbing, but other than that everything was lovely.
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最低料金(1泊):KWD 34