ナッシュビルの人気2つ星ホテル

Scott was the attendant when we arrived. He was amazing. He was kind, courteous, and extremely helpful. He deserves a raise and a promotion. I was in the 4th floor and the hallways hah ac extremely strong chemical smell, like industrial glue or paint thinner. It was enough to take your breath away. It didn't get into the rooms thankfully, but you certainly didn't want to leave them because it was so strong. We were advised by Scott that the hotel was undergoing renovations and he was extremely apologetic. The room was clean and comfortable. Unfortunately the same can't be said for the shower. The water was lukewarm at best and not warm enough for my granddaughter or daughter to take a shower. We were unable to try the breakfast as we woke up to an area wide power outage due to extreme weather. Overall, the best thing about staying here was the outstanding customer service we received and that would probably be the only reason I would come back again.

このホテルに車で入るときは注意が必要です。ノーローエントランスで、スピードバンプが遅い短距離でした。ゆっくりと慎重に運転してください。チェックインエリアと朝食エリアはとても小さかった。典型的なモーテルは外と廊下を見ていました。部屋のドアと廊下のカーペットとカーテンは改善が必要です。驚いたことに、部屋の中は清潔で臭いもなく、ウェブサイトの写真のように見えました。駐車場と基本的な朝食が含まれていました。ホテルの隣にいくつかのファーストフードレストランがあります。お腹が空かないでしょう。全体的に良い2泊しました。

Service was excellent. Mandy, general manager, was a less than desirable experience. As a patient at Vanderbilt-Ingram Cancer Center we were chastised for stripping down our bedding. There was no housekeeper available & Mandy made us feel like children for choosing to strip our own bedding. At the time, getting rest in-between treatments &testing, getting rest was important. It was easier & quicker to make our own bed asap vs waiting for a housekeeper. Despite this experience, we will consider staying here again as it was just over a mile from this hotel. Kudos to Alex, the weekend Manager, and the main maintenance person, together, they made us feel valued as a customer. They provided excellent customer service, support & were able to compensate us for some of the costs with our final bill. Alex, the weekend Manager,nand the Maintenance person

絶好のロケーションと朝食。ハウスキーピングサービスを呼び出す必要があります。そうしないと、自分で部屋を掃除しに来ません。彼らは間違いなくこのような忙しいホテルでより多くのトロールを必要とします。全体的に良い経験。

I stay here pretty often and never have issues or complain. Unfortunately this stay was not so clean. The handicapped shower, which was not needed, still had black stuff on the floor and the Handicapped chair u put in the shower looked like it had **** on it still. Also the info about the hotel says they have a laundry facility on site but the front desk said they didnt have a my any. Now the beds are always clean and comfortable , and fir the most part the whole room is clean and quiet

スタッフは良かった。午前6時前にホテルのシャトルはなく、それが私がそこに滞在する理由でタクシーをポケットから支払わなければなりませんでしたが、ホテルは空港へのサービスの取引を支援しました。チェックアウト時に、他のゲストがチェックアウトする時間がないという問題が発生したため、領収書や電子メールはまだ送信されませんでした。スタッフが電話をかけていたので。スタッフの時間が他のことを処理するのに忙しかったため、より多くのスタッフが必要になる可能性があります。私が待っていたとき、別のゲストがチェックインに来て待っていました、そして私は助けさえされる前に去らなければなりませんでした。 部屋は大丈夫でしたが、価格は良かったです。私は再び滞在しません。

平均的なホテルです。広としていますが、ドアノブが正しく機能していませんでした。クローゼットを開けると臭いがします。冷蔵庫とヘアドライヤーがあります。シャンプーとコンディショナーが提供されました。カーペットはきれいではありません。

The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.

It was nice for the price the bed was comfy .. the only thing that was wrong the fridge didn't work but other than that it was good