Apartment is in Medan City, around 1h car ride from Kualanamu airport. It is next to DeliPark Mall which has everything you need.
View from the room is calming.
We stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.
Very friendly service at checkin and around the lobby. Room service does a very good job but the towels are worn and not very fresh, desperately need replacing. Only 2x towels are given, plus a floor mat. Nothing else. Feels like a 3-4 star hotel with budget level amenities. Pity.
A place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car .
About the hotel...
Receptionists were friendly and attentive
2 last elevator to reach floor
Rooms are super spacious a king and a twin
Have 2 toilets... So no need to scream and shout for a spot
But sad thing...
Place is poorly maintained
Pillows past their shelf life.
Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good
House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors ..
So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime
Stayed at De Paris Hotel and overall had a good experience. There was an issue with the air conditioning in the first room, as it was dripping water. However, after reporting the problem, the staff responded promptly and arranged a room change without any hassle.
The new room was comfortable and everything worked well for the rest of my stay. I appreciate how quickly the team handled the situation and their willingness to ensure guest comfort. Good customer service can make a big difference, and the staff did a great job resolving the issue. Overall, a pleasant stay and a positive experience.