「All was very good except that they charge 16 Us dollar per day and Person additional per Day and Person for using the Hotel attractions no matter if you use them o not and stay all time in your Room it's obligatory to everyone .
This Extra fee is nowhere assigned in the App and also not mentioned when you check in .. They take a payment of Garantie when you checkin to make sure that you pay the Fee.
It's a complety hidden fee . I book frequently Hotel with App and never ever had such additional fee .. Why they just don't put there complety Price for a room not Transparent as all hotelsprice do it.. It's like saying the cost 100 dollar by the Air you Herath you have to pay extra ..Extremly unfair and I had a long Discussion when I checked in ..finaly they payed Back this Rip Off fees ...!!」
「Классный отель, очень удобно расположен, есть парковка. Номер бы большим с джакузи и видом на озеро. Очень понравился ресторан, хорошие завтраки и великолепные ужины. При отеле есть турагентство - брали экскурсию на корабле по озеру! Рекомендую данный отель!」
「Отель и правда 5 звезд!!! Вид шикарный, у меня был номер с балконом!!! Завтрак шикарный: кофе вкуснейший, красная рыба, фрукты, орехи! Бассейн выше всех похвал, часть бассейна на улице.」
「Hotel maravilhoso! Voltaria a Bariloche só pra ficar nele novamente. As instalações sao antigas, mas o quarto é amplo, piso de madeira (fiquei no quarto king com vista) e a vista realmente compensa!!! O café da manhã é bom (não varia muito, mas é bom) e a área comum é perfeita: piscina aquecida, ofurô e um espaço de realaxamento para apreciar a vista e ler um livro ou descansar.Tem também academia e um spa pago a parte com serviços de massagem, mas não utilizei. Não gostei tanto do restaurante para jantar, mas pode ter sido o prato que eu pedi.」
Upon arrival in cerro catedral. Met by Samuel who was very warm and friendly. He and the morning receptionist (i’m sorry you were amazing i just forgot your name). They gave advice and offered options as my ski plans did not go as intended. Regardless this place has an incredible walking distance to Cerro Catedral base. That’s the compliments i can give.
This was the most expensive accommodation of my whole trip. I knew it was a simple ski lodge but upon arrival i told Samuel about my flight troubles and asked him what’s to order in room service. Was just the one option grilled chicken and your choice of side. Okay food arrived hot and well. Good portions but all the sauce packets given (at least 5 mustard and 5 ketchup) they were all expired as i opened the mustard to discover a thick foul smelling sludge. I was tired hungry and out of options i just ate the food without condiments.
Breakfast was as expected from Samuel’s description and had no issues but arriving at 9am for there to be scraps of eggs left. The ham looked very heavily processed with some clear rubber looking (it’s to be assumed as the fat) bits hanging off. Look maybe i’m being picky but for the money spent i’ve had far value for dollar in my years of travel.
Regardless, the noise you can hear in the rooms, from the lift, to foot steps, to neighbouring rooms. Hard to sleep especially with an early snow day tomorrow.
The room overall very ancient, pillows flat, the balcony light switch nowhere to be found. The outlets sparked everytime i’d try to insert something inside. TV too old for me to figure out how to use, Thank you Samuel for assisting me in figuring things out.
Regardless besides my abundance of complaints. I enjoyed my time having a location with a view of the mountains. Sheets and towels changed daily. Would’ve liked liquid soap but oh well.
Last thing is that the hot water was amazing and would last long enough for my shower. Greatly appreciated
All was very good except that they charge 16 Us dollar per day and Person additional per Day and Person for using the Hotel attractions no matter if you use them o not and stay all time in your Room it's obligatory to everyone .
This Extra fee is nowhere assigned in the App and also not mentioned when you check in .. They take a payment of Garantie when you checkin to make sure that you pay the Fee.
It's a complety hidden fee . I book frequently Hotel with App and never ever had such additional fee .. Why they just don't put there complety Price for a room not Transparent as all hotelsprice do it.. It's like saying the cost 100 dollar by the Air you Herath you have to pay extra ..Extremly unfair and I had a long Discussion when I checked in ..finaly they payed Back this Rip Off fees ...!!
All staff are very friendly, polite, and nice. Thry make people feel very welcoming. They give good recommendations of restaurants. The hotel is older and at the center of everything which is convenient for the first time visitors to Bariloche. The rooms on the street side can be very noisy, but you can request for the quieter side.
Reception asked us to make the check in ourselves with a link they provided which wasn’t working. After 30 mins trying without success they said it was ok and they could do it 🤨🤨
Plus they gave us a room and then changed us to a different one with 3 small beds (when we asked for a double and a single)