Beside a daily tax fee of $55, that was never mention, they put a hold on my card for $200. A day for amenities or daily charges, TOTAL $800 BUCKS MANDATORY. I was not on property to use any unless it was to sleep in my room. So on check out they informed me it would be FIVE TO TEN BUSINESS DAY BEFORE THEY RELEASED MY $800 DEPOSIT. Now they have had my money for five days & now they want to keep it for another FIVE TO TEN DAYS.. WHO DOES THAT???
While this resort should have been the ”highlight” of our trip to Nassau, some things happened during our trip that made us reconsider if we should stay here again if we were to ever return again.
The good: the property have lots of wildlife, plants and water park to keep you entertained while you're here. Variety of food options in resort.
The bad: While the food is average about $30 per person per meal, the taste is mediocre for what you get. Older property, some things did not work well in our rooms, i.e., Loud AC, broken hairdryer.
The really bad: Got charged to my room for something we didn't use we're still trying to dispute. Hotel staff doesn't ask you your last name, just your room number to charge to your room. Seems like anyone to charge anything to your room.
ゲゲストSo was a bit nervous after seeing reviews. This is a great hotel for the price you pay. Yes the hotel is a bit dated but everyone is super friendly and the food is great.
We stayed for New Year’s Eve and there was entertainment by the pool and a party for the evening and the buffet dinner had everything and more! The room was acceptable.
We walked to the casino in the Baha Mal and a water bottle cost $15 so for the price we paid we had water on tap!
WWei WeiWhile this resort should have been the ”highlight” of our trip to Nassau, some things happened during our trip that made us reconsider if we should stay here again if we were to ever return again.
The good: the property have lots of wildlife, plants and water park to keep you entertained while you're here. Variety of food options in resort.
The bad: While the food is average about $30 per person per meal, the taste is mediocre for what you get. Older property, some things did not work well in our rooms, i.e., Loud AC, broken hairdryer.
The really bad: Got charged to my room for something we didn't use we're still trying to dispute. Hotel staff doesn't ask you your last name, just your room number to charge to your room. Seems like anyone to charge anything to your room.