I’ve checked in very late in the evening around 10ish and I’m expecting that the rate would be cheaper or I can be upgraded as it has been a late check-in. The room got no service water or complimentary water for the price of rhe room. Yes the room is quite clean and overall the looks of the hotel outside is outdated as I didn’t expect it because it’s an airport hotel. The service is just normal. Nice beds though.
The location is great, not too close to the heart of downtown. We can enjoy the serenity of the surrounding area, it's close to the historical site of citadel and public Garden, with a few steps, you can ride on bus which connects you to anywhere even to the airport. The hotel room is spacious, with good air conditioning and heated floor. The room cleaning is fine but towels we're missing after the first cleaning on the next day. However the bulky air conditioner is quite noisy and our room is close to the ice producing machine, so sometimes you will be disdisturbed disturbed,
Hotel is located close to everything, but is in an area under constriction for the last 3 years. Hotel is clean, but dated. No fans it the washroom, so a hot shower leaves everything damp. Premium price for average rooms. 3rd stay there, likely the last.
ゲゲストI’ve checked in very late in the evening around 10ish and I’m expecting that the rate would be cheaper or I can be upgraded as it has been a late check-in. The room got no service water or complimentary water for the price of rhe room. Yes the room is quite clean and overall the looks of the hotel outside is outdated as I didn’t expect it because it’s an airport hotel. The service is just normal. Nice beds though.
HHKNekoThe location is great, not too close to the heart of downtown. We can enjoy the serenity of the surrounding area, it's close to the historical site of citadel and public Garden, with a few steps, you can ride on bus which connects you to anywhere even to the airport. The hotel room is spacious, with good air conditioning and heated floor. The room cleaning is fine but towels we're missing after the first cleaning on the next day. However the bulky air conditioner is quite noisy and our room is close to the ice producing machine, so sometimes you will be disdisturbed disturbed,
ゲゲストHotel is located close to everything, but is in an area under constriction for the last 3 years. Hotel is clean, but dated. No fans it the washroom, so a hot shower leaves everything damp. Premium price for average rooms. 3rd stay there, likely the last.
ゲゲストWe booked for 2 nights using an app. When booking two nights straight, it will be more expensive than booking two nights seperately. The first night, the app suggested a disability room. I told the lady at the front desk if that room is needed for someone in need I don't mind changing. The room has a little more space than the 2nd room we had, but overall I would say much cleaner...with a funny smell. The second room, as soon as you get in, it smelled humid and mold; there were mold on the ceiling of the bathroom and all around the tub. Two of the towels were undone as if they were already used, and only has 1 set of towel for a 2 person staying. There were squashed bugs on the wall. On the bed, it seemed like someone stepped on it with their shoes on. (See pictures) All the staffs are very nice. I asked for extra towels and pillow cases and the lady at the front desk brought them to our room.
ゲゲストIt was unclear to me when I booked online that a “physical” credit card was required to use for a damage deposit.
*I had loaded my credit card to my wallet on my iPhone & left the physical card @ home.
(I don’t carry a purse, so this was a great option for me).
The motels policy was credit card to use as a damage deposit…NO exceptions 😱
I had offered to use cash, but, was told no 😱😱
It just so happened that I had a credit card tucked away in my glove box or I would have been out of luck…would not have been allowed to check in & would have lost $400 on the room rental.
SO…beware travellers!!