カナダサスカチュワン州で、Wi-Fiのあるホテル

The staff was great  The breakfast was delicious and the location was perfect

乗り継ぎ便に乗り遅れてしまいました。残念ですが、チケット代を再度お支払いいただく必要があります。わかりました。ホテルに連絡して、今夜はチェックインできないと伝えます。ああ、でもtrip.comで前払いされていますよね。はい、ノーショーの場合は予約をキャンセルするポリシーがあります。わかりました。返金はいつ受け取れますか？ 返金はできません。お部屋を他のお客様に貸し出します。なるほど、5日間の部屋代を前払いしているんですね。はい、返金はできません。返金についてはtrip.comとやり取りする必要があります。ああ、trip.comから支払いを受けていないんですね。いいえ、支払いは受けていますが、返金はできません。数百人規模の会議があるので、部屋を移動できますか？いいえ。それもできません。なんてことだ……詐欺だ！救済措置がない。チェックインの12時間前に通知したのに。マネージャーと話すために何度も電話をかけ直すように言われました。trip.comにも連絡しましたが、彼らも返金保証を謳っていましたが、出発直前に部屋の予約が返金不可に変更されていました。この点にご注意ください。また、オンラインの第三者予約代理店は利用しない方が良いかもしれません。これは二重請求であり、犯罪行為と言えるでしょう。私たちは航空券とホテル代の両方を前払いしたため、全額返金されませんでした。二度とこのようなことはしません。 証拠がありますので、もし彼らがこの件を取り下げるつもりなら、私に連絡してください。ローランド・キア・ミズイク。非常に懸念しています。独立系保険ブローカーです。私の会社にも、私が受けた扱いについて報告します。

My friend and I were quite disappointed as we booked with two different agencies, both claimed breakfast was included! I spoke to two different staff who were quite rude and short! Neither cared that this was a form of false advertising on behalf of the hotel! Personally I feel the hotel should credit me for 30.00 x 2 days. As well as for my friend. I shall be contacting the better businesses bureau to discuss this in detail. My friend upgraded her room to a pool side view … what a joke, the window view was the back of the water slide staircase. That view costs her an extra $40.00 per day what a joke! Pool signs claimed to be open all day however at 12:30 on a busy Saturday they added chemicals to all the areas and shut down just after several of us got small children ready for a before supper. The hot tub was only hot at 9 am and lukewarn by noon. I left a towel on a chair which was still there the next morning, as was others, which shows me no night cleaning of the pool area after an extremely busy day. Our room was comfortable and clean! Beds very cozy and comfortable. Sadly my room window was very dirty with dirty fingerprints. Cafe was pricey however service and food good!

Hotel is nice, I would stay here again. On the surface it looks very nice and modern and clean, but if you look closer you can see that the construction/upgrade work was cheap and not done properly. For example, the door in the bathroom looks very nice but if you look closer it is not flush with the wall, and the latch is actually sticking out very far from the frame in order for the door to line up with it because it is so crooked. Not a huge deal to me, but for the money I’d want it to be a bit more well done. We did the “lil romance” package as well which was nice but not worth the money. We got a bottle of champagne, a cheesecake slice and some roses in the room, as well as a free breakfast from the restaurant which was all nice, but not for the price that it is. The food was ~20 each, and I could have brought a cheaper bottle of champagne myself which would have done the job just fine. Overall it was good, but I wouldn’t do it again.

Only the ad it was mentioned that the gym Was open and that they have a pool and waterpark open as well however, when we went there, we noticed that they have only two treadmills no way to, and that the pool is currently closed for renovation until at least summer.

場所は良いです。 家族が多いので騒がしいウォーターパークがあります。 防音はあまり良くありません。 ホテルの構造が複雑なため、部屋を見つけるのは困難です。

朝食は十分食べられます

Budget friendly hotel 🫶

Very. I’ve facility, very clean and quiet. The staff was friendly and helpful as well as prompt services. I’d stay here again and tell my friends and family it is a great hotel.

second time staying here. Assigned room 222 Mattress that closest to the bathroom sagging from overuse is caused by the gradual breakdown of internal materials like foam, coils, or latex due to repeated pressure. It needs to be replace as it cause back pain. Breakfast is nah:( Mold on the cheese) please check. I liked the nightshift receptionist. very polite and easy going.