イギリスパース・アンド・キンロスで、Wi-Fiのあるホテル

「A tired hotel located next to a busy road and railway line. Hot water wasn’t available on arrival or into the evening but had returned before breakfast. Underwhelming stay and no sight of the promised refund 🤷♂️」

「I am extremely disappointed with our recent stay at the Atholl Palace Hotel. We had booked and paid for a valley view room with a king-size bed for a special two-night stay. Our first room (215) was exactly what we had expected, until the toilet stopped flushing on the second evening, making the bathroom unusable. After reporting the fault, we were told to pack all of our belongings and come to reception to be allocated another room. By this point it was late in the evening and we were ready for bed. We were then moved to a noticeably inferior room, with no valley view, a smaller bed, no bath and overall nowhere near the standard of the room we had paid for. To make matters worse, the toilet in the replacement room also appeared to have drainage problems, gurgling and filling to the rim when flushed. I then returned to reception, only to find it unattended, eventually locating the night porter who did his best to help despite clearly being left to deal with a difficult situation. He eventually got us relocated in a suitable room but the evening was ruined by then.  The most disappointing part has been the complete lack of customer service afterwards. My wife emailed both the hotel and the manager directly to raise our concerns and give them the opportunity to resolve the matter privately. Despite this, we have received no acknowledgement or response whatsoever. Maintenance issues can happen in any hotel. What matters is how they are handled. Unfortunately, being moved to a lower-grade room, having further maintenance issues, and then being completely ignored afterwards has left us feeling that customer satisfaction simply isn’t a priority. We expected much better from a hotel with Atholl Palace’s reputation and cannot recommend it based on our experience. “We would still welcome the opportunity for the hotel to contact us and resolve this matter.”」

「Great location in the heart of the city. Staff were very warm, welcoming, friendly and helpful. The room itself was clean but just very dated and tired looking.」

「Everything in place what you need for a comfortable stay near Perth and surounding!」

「Away for 2 nights. Room spacious. Bit dusty in some parts. Bedding clean. Bathroom excellent. Spacious. Breakfast was excellent. Loads to choose from.Varied cooked options. Excellent service. Bar cosy. Had dinner in the hotel one evening. Very good. Lovely hotel set in the Perthshire countryside but not too far from Perth city centre. Hotel traditionally furnished with Scottish themes. Tartan upholstery and furnishings. Local framed pictures throughout. Hotel had varied nationalities staying,proving popular with foreign tourists.」

「Cosy Hotel just outside Perth with some nice local walks.」

「この会場は本当に隠された宝石です。シェフとキッチン(特にミシュランスターレベルの朝食のハドックとポーチドエッグ)スパとスイミングプールは、ハイジーンの良い水準に保たれています。しかし、サービスには深刻な問題があります。これは、ラウンジに座っているすべてのゲストがレストランのホストに与えられている悲しみを目撃するために、バーの後ろのスタッフから明らかです(具体的には5月4日土曜日)。バーの後ろの 2 人の個体のそばの他の待っているスタッフは、態度が悪く、助けにならないことで人生を苦しめていました。バーのスタッフの不備。プロビデンスホテルのオーナー、ニール·ヒューズ、ブランタイア·キャピタル、フェアトリー·オルタナティブ·不動産は、バーのスタッフに不必要な引きずり込まれている他のスタッフの努力に対して不公平であるため、この事実を認識する時が来ました。しかし、この観点は、EUの加盟国がEUの加盟国の利益を尊重するかどうかを判断する上で重要な役割を果たしています。EUの加盟国はEUの加盟国の利益を尊重するかどうかを判断する上で重要な役割を果たしています。EUの加盟国はEUの加盟国の利益を尊重するかどうかを判断する上で重要な役割を果たしています。」

「ホテルのサービスは良好で、レストランのオーナーは非常にフレンドリーで、サービスは非常に良く、静かで、価格の割引、レジャー旅行に適しており、周囲の環境は美しいです。次回また滞在します。レジャーを好きな友人はこのホテルを選択できます。」

「The staff was more than great. Super friendly service and great logistic help.」

「The room we were allocated was fine meet the lift as we requested. It was definitely a cozy double as the title suggests, maybe a bit small but clean and tidy. We used the spa facilities which were good with everything working. We did not use the restaurant as past experiences were not good. However we will return, only wish they would do something about the car parking charge.」