投稿日:2026年8月3日|デラックスキング
匿名ユーザーI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
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最低料金(1泊):TWD 1,344
投稿日:2026年7月10日|デラックスルーム(キング)
ToeterTeunWe really liked our accommodation and initially we booked it to hike mount Ijen, however pick up would be around 01:00 so we decided to skip it.
Breakfast was good, would recommend including it.
Rooms were nice and spacious, bathroom was a bit dated, could use some work.
Staff very friendly but because of a language barrier we assumed laundry was free, at least that's what some staff member told us after we asked. However it was as seen on the booking just 2 pieces a night (f.e. 2 shirts).
At the bar the sold beers that were not on the menu. Beers on the menu were advertised with a price that included service charge and tax. The Beers they actually had and sold didn't have that included.
All in all we really liked our stay but these were some experience that were a tad disappointing. In the end I still highly recommend to stay here to relax.
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最低料金(1泊):TWD 714
投稿日:2024年7月17日|スーペリアルーム
ゲストこれまでのところは問題ありません。3日間滞在しましたが、部屋のアメニティには満足できませんでした。ヘアドライヤーについて苦情がありました。一度使用しましたが、壊れていました。技術者が来て修理してくれました。その後も、使用中はオンとオフを切り替えていました。2日目に受付に電話すると、ヘアドライヤーが壊れているという同じ苦情が送られてきましたが、修理されただけで、使用後30秒でファンに問題があり、その後は動かなくなったとのことでした。ケトルオープナーが壊れていることがわかり、それでも新しいものと交換せず、使い続けました。その後、ケトルの中から水が滴り落ちました。
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最低料金(1泊):TWD 871
投稿日:2026年7月21日|デラックスロフト(ツイン)
phun Pitt khuanアロフトスラバヤパクウォンでとても快適な滞在ができました。ホテルは新しく、モダンで、非常に手入れが行き届いており、清潔な部屋と優れた設備が整っています。ベッドはとても快適で、夜の睡眠に最適でした。
ビュッフェ式朝食は、さまざまな料理を提供しました。滞在中、非常にフレンドリーで気配りがあり、親切でしたArul氏に特別な感謝をします。彼の温かいおもてなしは私たちの経験をさらに楽しくしました。
24-hourジムは、一日中いつでも運動するのが好きなゲストにとって大きなボーナスです。
注目すべき1つのことは場所です。ホテルは、パクウォンモールとは異なるパクウォンシティモールの隣にあります。あなたの主な目的地がパクウォンモールである場合は、交通状況に応じて40-minuteグラブライドを期待してください。
全体的に、私たちはアロフトスラバヤで素晴らしい経験をしました。快適な客室、優れたサービス、モダンな設備により、喜んでお勧めし、再び滞在するホテルです。
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最低料金(1泊):TWD 1,482
投稿日:2023年12月27日
KC723スラバヤ西部にあるパクウォンモールに直結した超便利な新しいホテル。清潔で、子供用プール、子供の遊び場、バスタブ、ウェルカムドリンク、各国料理のフルブレックファスト、フィットネスセンターなどの設備が充実しています。
サービスは申し分のないもので、スタッフはフレンドリーです。ホテル内はとても混んでいるようですが、朝食会場は広々としていて、窮屈にならずに誰でも宿泊できます。
全体的に滞在は楽しく、必ず戻ってきます。
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最低料金(1泊):TWD 3,972
投稿日:2024年1月30日
PiaoliupingGZ
陽台上望着火山,很有感覺。
設施:很標準的商務酒店
衞生:好
環境:樓下就是城裡比較熱鬧的街道,隔壁有超市
服務:好,我們凌晨出發去火山來不及早飯,酒店還提供了早餐盒。
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最低料金(1泊):TWD 1,039
投稿日:2026年9月11日|デラックスツイン(safari)
ゲスト
really cool idea to have animals roaming in the fields facing the rooms. each room given daily carrots for feeding. perfect for kids.
downside: feeding in the resort is more costly then in the safari. also location is quite hard to reach. hotel transfer can be as much as IDR 900k. thankfully we managed to grab for half the price. lastly, swimming pool water always cold. suggest resort to have a hot jacuzzi.
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最低料金(1泊):TWD 1,398
投稿日:2023年11月2日|スタジオ40キングサイズベッド
ゲストここに滞在するのは2回目の経験です。いつも満足しています、本当に価値があります、フレンドリーなサービス、広々とした部屋、大きなバスルーム、清潔で快適な部屋、コーヒーマシン、冷蔵庫があり、まったく問題ありません。プールがなくても問題ありません。 2回目の滞在でしたが、朝食の料理にがっかりしました。今回は最初の滞在ほど味が良くなく、メニューはどれも味気なく、塩辛いものもありました。一方、最初の朝食はメニューのほぼすべてが美味しかった
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最低料金(1泊):TWD 1,048
投稿日:2023年11月14日
ゲスト
西烏滝に行く予定です。ここに一泊してもいいです。レインボータウンにチェックインして、友達ととても楽しみました。滝は一見の価値があります。
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最低料金(1泊):TWD 1,546
投稿日:2025年8月11日
Feiduoer
+++: очень просторный номер, много больших зеркал, дизайн номера, ребята на ресепшыне. ---: в глаза бросается старость буквально каждой вещи и стен в номере, мягкая мебель вся в грязных пятнах, шланг душа протекает, в ванну не текла холодная вода и не открывался слив. В общем и целом - 5 из 10. Впечатление, что хозяева выжимают из отеля последние деньги и скоро его закроют...
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最低料金(1泊):TWD 345