Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .
The Receptions not really friendly, but the other staffs are really helpfull. The breakfeast was great, but the pool is cold, maybe it will be perfect if the pool come with warm water. The picture of ballerina in the room and hall make the ambience little bit spooky.
Recently opened hotel located within reachable distance to popular places such as Tunjungan Plaza!
Excellent service from the staff and decent breakfast as well. During our stay, the pool, gym and some other parts of hotel are still under development so they weren’t usable. Great view from the higher up floor rooms. It is a great hotel overall. However, not a foreigner friendly hotel yet because of the staff’s limited communication ability in English.
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
JJeslynTThe place looks amazing and beautiful with the animals roaming free. Loved the feeding the giraffe session. Staff are very friendly and helpful. However the place is a lil far off with lack of food options (only 1 restaurant open on weekdays) and for a kid friendly hotel, there is a lack of kid cutleries, the room toilet was slippery and the play room was very rundown. We also got many bed bug bites. After making a complaint, they did change our room, gave us an upgrade although I did feel that our previous room was better than the upgraded one. All in all, good for a 2 night stay