メキシコプエブラ州で、Wi-Fiのあるホテル

Hotel staff are really friendly at the front desk. But they don't honor our requests when we ask for things. Housekeeping forgets to give us things that we requested with simple things like towels, cups, and shower caps for hair. We asked the front desk to clean our room, we go out, and come back several hours later, and our room is still not clean. This has happened several times and we have to wait for our room to be cleaned after a long day out and about doing things. This is quite an expensive hotel to stay at each night and the things we request are not being given or done.

The Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to. Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit. Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.

Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.

これは、以前の滞在からの延長です。これは、価格に見合ったプエブラで最高のホテルの 1 つだと思います。客室は広く、小さなシンク、冷蔵庫、電子レンジを備えた部分的な簡易キッチンが備わっています。 ACはずっと機能し、冷たく、お湯と一緒に水圧は一貫して楽しかったです。ベッドはとても快適でした。他のすべてのアメニティは、飲料水、コーヒー、コーヒークッカーなどのプラスでした。 ホテルは快適な近所で歩いて行ける絶好のロケーションにあります。ホテルからタクシーに乗るのはとても簡単です。 このホテルに関するすべてが素晴らしかった。プエブラに滞在する間、死の日が進行している間、ここで3回延長しました。 このホテルを強くお勧めします。

This hotel is in the best location in town- it is in the Zocalo and next to the church. There are so many shops and restaurants downstairs. The room is very large and clean. On the downside, we were very surprised to find out our room has no windows. To an average US traveler, bedrooms are assumed to have windows, unless spelled out otherwise. I don't know this is due to a cultural difference. But this hotel is owned by IHG, which is a US-based, global hotel chain. I think they are held to a higher standard. We eventually paid a higher than advertised price for a windowed room. But the whole experience put a black mark on this otherwise great hotel.

Wonderful place to stay, comfy beds and excellent food in the restaurant. The nightly turndown service was appreciated. I would have liked slippers to wear to the pool and the elliptical machine was broken the entire week I was there. I would like to say upon checkout that I asked for a bottle of water for my long Uber ride and it seemed to be an unrealistic request!?

房間比較陳舊，最讓人受不了的是這家酒店的服務，我找酒店前台問他在哪裡能接一杯熱水，他愛答不理的告訴我讓我回房間打客房服務電話，在房間門口碰到一個打掃衞生的酒店工作人員，我説我房間需要兩瓶水，他讓我等我一下，結果一宿都沒人送水。

Since checking in …a complete nightmare, I did my reservation and prepaid online with Trip and I was told by the hotel staff that they had no record of the payment and they wouldn’t allow me in, until i called trip and after 1 hour they allowed me in. I also wanted to order room service, there were no menus and their “online service” was not working… the rooms are a bit old and their ac wasn’t working either surprise surprise… There’s plenty of options in Puebla … don’t bother staying here it’s very overrated….

📍The location is really good, you’re btwn Angelopolis and Juan Pablo II 👩🏻💻in my experience the reception was not good, the girl in front desk was unfriendly, you need to do your own check in (scanning a QR) and the lady only give you the key card 🛏️room is very austere, not cozy, looks old; but the bed is comfortable  🚽🚿bathroom is big, has towels, soap 🧼 and shampoo. The hand wash basin has mold and the shower floor was wet  🅿️ Parking is ok but is not only for hotel guests, which makes you feel a bit insecure.

📍場所は本当に良いです、大きな商業エリアと同じエリア:レストラン、バー、店舗、ジム... 🅿️駐車場はモールと共有されています。駐車券を確認するために受付に依頼することを忘れないでください。 👩🏻💻フロントデスクの女性は本当に親切でフレンドリーでした 🛏️部屋には基本的な設備があり、ベッドは本当に快適で、2種類の枕を提供しています:柔らかく、真ん中は硬い 🍳朝食はおいしいです、あなたはあなたの好みに卵を注文することができます、果物、パンなどがあります。