「Easy check-in and out. Very good (central) location. The room was tidy, very clean, good beds, big cabinets, very good wifi; shower & bathroom very fine. Unlimited cold 6 hot water. Additional free breakfast (very fine). The value for money is perfect. Once I come back to Ormoc, I would book this hotel again. No regrets, no complaints, very friendly and helpful staff.」
「We had a mixed experience here. On the positive side, the oceanfront location is beautiful, the pool is great, and the front desk team was truly amazing..they were incredibly helpful in securing a ground-floor room for my grandfather, who is in a wheelchair.
However, there are some areas that need improvement. The TV in our room had no cable service, and I was disappointed to see a rat trap in the restaurant, which leads me to rate the cleanliness a 3/5. Also, while there are some ramps, please note that there is no elevator, so guests with limited mobility are strictly limited to the ground floor. It’s a nice spot, but it definitely needs more attention to maintenance and hygiene.」
「The thing I really like the most about our room is the lighting, it’s super aesthetic! Hehe. It’s also clean and smells really nice. The staff are friendly and approachable, and they’re always happy, which I really like. Overall, it’s definitely a 10/10! I highly recommend staying jmcl if you’re just visiting tacloban just to explore or go to Marasbaras or downtown. Although it takes two rides to get there, pero okay naman din. worth it talaga 🫶🏻🫶🏻🫶🏻….」
Unfortunately, I wasn’t even able to stay at this place. I couldn’t get hold of anyone from the resort and ended up stuck in town at night without transport. I even tried their facebook page. Leyte is not the easiest place to get around, especially as a foreigner, and communication is really important.
I strongly feel there should be a message from the resort before arrival to check in with guests and help arrange transport if needed. That small step would make a huge difference and prevent stressful situations.
I traveled specifically to Leyte for whale shark watching. While I was on the tour, the guide mentioned that Kuting Reef actually offers whale shark excursions themselves. Knowing that beforehand would have saved me a lot of stress trying to organize separate transport to the activity.
Better communication and clearer information about available excursions would really improve the guest experience.
I am so bumped I missed out on the opportunity to experience this stay.
It’s nice to stay in this hotel because it’s clean and comfortable and the staff is very friendly and accommodating to the guests I recommend this hotel to my friends and family