ルーマニアクルジュ県で、Wi-Fiのあるホテル

After much deliberation on choosing our hotel in Cluj, we were not disappointed. We had found our hidden gem! The hotel was perfect. It was very clean Our room was well equipped and great bathroom with a wonderful power shower The bed was very comfortable. The breakfast was possibly one of the best I have ever had in a hotel stay. Lots of choice, well displayed and good quality. Elena our waitress wad very cheerful and is a credit to your hotel. Thanks for a wonderful stay

A wonderful 6 nights spent doing a combination of business and leisure. Impeccable staff service including organising a hair dressing appointment at very short notice. Swimming pool and spa are excellent after long flights or long days working. A delight is the quality of food in the Marco Polo Restaurant. While Cluj has many restaurants within walking distance, we were so impressed by the flavours, textures and variety that we chose to eat in. A great convenience is that the restuarant is open for lunch and then across the afternoon into the evening so no hassle to eat whenever you need to. Breakfasts have a wide variety and there is something different each day which is a nice touch when staying for 6 days. Very comfortable bed with both softer and firmer pillows and lovely fluffy bath sheets. Front desk staff were helpful whether day or night shift and speaking English was no problem - there was always at least one person who was more than proficient. Location is excellent - 5 - 8 mins walk into the old city centre which gives an immediate sense of being in Cluj. A park with a lake nearby too. Many restaurants serving both traditional Romanian dishes and a wide variety to suit different palates and diets. We embarked on an ice cream tasting and found it not possible to try out all the many outlets. History abounds and many photo opportunities. We will be back and will be very glad to stay at DoubleTree again

ルーマニアとヨーロッパを旅しますが、このホテルは本当に私の心に近いです!おいしい朝食(たくさんの選択肢)、素敵なジム、良い場所(5-8min車でダウンタウンに行く)-全体として、良い選択です。しかし、このホテルの最も重要な特徴(価値)はスタッフの行動です。レセプションで、イオネラ、イウリアS、ルームサービス-アナマリアに会いました。良い人は特定の場所に良い価値を与えることができるといつも思っています。このホテルを完全にお勧めします!ありがとうございました!

I stayed at the Grand Hotel Napoca for 3 days as part of a larger delegation that arranged our accommodation there. Despite being an old hotel, it has been well renovated; the lobby, hall, restaurant, and bar all look new. The room was spacious, partially renovated, but comfortable and clean. The biggest issue was the level of service provided by the hotel staff. Upon entering the hotel, you are not greeted at reception, and the breakfast in the restaurant is very basic. Out of 4 waitstaff, only one young waitress made an effort to be attentive. The other old-school waiters do not speak English and communicate through gestures, which is quite uncomfortable. They do not but rather maintain the buffet and clean tables after guests finish. Nobody tries to bring you coffee or assist you when you ask for something. For example, when I requested hot water for my muesli, the waiter pointed to a thermos that had been sitting there for 2 hours, and the water was no longer hot. When I mentioned that to the waiter, he directed me to the coffee machine to wait in line and pour hot water myself. There is no option to have an omelet eggs made to order; breakfast choices are quite limited, with only bananas apples available. The coffee from the machine tastes terrible, so after breakfast, we decided to sit in the hotel lobby and order coffee from the bar. I received an Americano smaller than the cappuccino my husband was drinking and asked bartender to pour it into a larger cup with a bit more water because I prefer my Americano more diluted. He reacted aggressively, gave me a plastic takeaway cup to pour it myself, did not respond when I thanked him, and then started banging metal dishes loudly and expressing anger about my request. Then, a supervisor by speaking Romanian, and the supervisor kept saying calm down, calm down. Finally, a problem arose with the air conditioning, which stopped working on the last day before our departure. It even felt like the AC was heating the room to 30 degrees! We asked the housekeeper, who said another room had a malfunction, and since the ACs are connected, the entire horizontal line was not functioning. I would not stay at this hotel if it were not booked organized. The staff need serious training because, unfortunately, all the good and comfortable aspects (such as free and very convenient parking in front) are overshadowed by the subpar service of the employees who do not seem happy to serve guests.

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

私たちはホテルへの改装作業が行われることを事前に警告されました。これは彼らにとって非常に正直でしたが、それでも滞在することに決め、邪魔されませんでした。部屋はとても素敵で、装飾は静かでした。ベッドは快適でした。場所は良いです、旧市街から徒歩約10分、下り坂。タクシーを戻しましたが、丘は実際にはかなり穏やかです。スタッフはフレンドリーで親切でした。

You can find cheaper options in the city, but if you need an equipped (almost everything, except the dishwasher) apartment, with a kitchenette, plus a nice balcony with a beautiful view, in a good area of ​​the city, it is strongly recommended to choose this apartment hotel. First of all, unlike many other aparthotels in Cluj, there's the reception working up to 10 PM which is very convenient if you need to ask something important for you, or need any other assistance (anyway, after you get an explanation of how easily enter and leave the apartment, and the building, by using a code, and if everything is good, no real necessity in interaction with the reception). Daily changing towels, taking out the trash, etc', location is great for this city (it looks not scary to walk around that neighborhood even late at night). The hotel is just a couple of minutes walk from a side entrance to Iulius Mall. In this big and modern mall there is also a big Aushan supermarket, a big selection of fast food chains, Starbucks and local caffe, etc' for almost every taste. You can also take a walk in the park around the lake and near the mall and the hotel. Taxis with affordable prices in Cluj, especially when you use apps and not catch on the street. Bolt is a bit cheaper than Uber. For example, the trip to airport from the hotel was ~ 30 romanian lei (about 6 euro).

好きな·場所は中心街と旧市街から徒歩圏内ですが、それでも20-25分です。清潔な部屋。平均的な朝食。揚げ物のズッキーニはとても良いです。庭に面した部屋があり、とても静かでした(外向きも廊下向きも)。嫌·ホテルの内装は不潔で居心地が悪い感じです。その理由の一部は、ホテル全体の照明が冷たい白で、客室の照明があまりにも強い(バスルームを除く、十分に強くない)ことです。管理への提案:ホテルの利点に照明を動作させるために暖かい光に変換する方法をアドバイスするために照明コンサルタントを雇う。また、不妊感を減らすためにいくつかの植物を追加します。朝食に新鮮なパンが見逃され、トーストのみが利用できました。朝食中の音楽は極端にお世辞で、エレベータースタイル(年金受給者には向いているのかもしれませんか?)でした。ただ、本当の問題は1泊でダブルチャージされたことです。予約に使っていたクレジットカードを別のウェブサイトで変更したいのかとオーナーから聞いたところ、既に支払い問題で不審に思われていました。(彼らに手数料を支払うことを避けるため、本来の予約をキャンセルしたのでしょうか?) 二泊目のクレジットカード予約は一泊だけと決めたのにキャンセルされることがなかったので、書き込みをして文句を言わざるを得ませんでした。4通のメールを書いていたにもかかわらず(もちろん正しいメールアドレスを使っています)ホテルからの返事は受け取れませんでした。最後に銀行に証明書を見せてもらい、銀行が二重支払いを早急に返金してくれました。

We stayed here for 1 week. Our first room was next to the generator and we had to move but the staff were very understanding and moved us with no issues. The rooms are large, the hotel is being renovated and having peeked in the ones getting done up it'll be lovely when it's done. The hotel is on the center of town, right next door to a shop and has hotel parking behind. The spa is lovely and the staff are very helpful and speak great English. Would definitely come back.

After much deliberation on choosing our hotel in Cluj, we were not disappointed. We had found our hidden gem! The hotel was perfect. It was very clean Our room was well equipped and great bathroom with a wonderful power shower The bed was very comfortable. The breakfast was possibly one of the best I have ever had in a hotel stay. Lots of choice, well displayed and good quality. Elena our waitress wad very cheerful and is a credit to your hotel. Thanks for a wonderful stay

A wonderful 6 nights spent doing a combination of business and leisure. Impeccable staff service including organising a hair dressing appointment at very short notice. Swimming pool and spa are excellent after long flights or long days working. A delight is the quality of food in the Marco Polo Restaurant. While Cluj has many restaurants within walking distance, we were so impressed by the flavours, textures and variety that we chose to eat in. A great convenience is that the restuarant is open for lunch and then across the afternoon into the evening so no hassle to eat whenever you need to. Breakfasts have a wide variety and there is something different each day which is a nice touch when staying for 6 days. Very comfortable bed with both softer and firmer pillows and lovely fluffy bath sheets. Front desk staff were helpful whether day or night shift and speaking English was no problem - there was always at least one person who was more than proficient. Location is excellent - 5 - 8 mins walk into the old city centre which gives an immediate sense of being in Cluj. A park with a lake nearby too. Many restaurants serving both traditional Romanian dishes and a wide variety to suit different palates and diets. We embarked on an ice cream tasting and found it not possible to try out all the many outlets. History abounds and many photo opportunities. We will be back and will be very glad to stay at DoubleTree again

ルーマニアとヨーロッパを旅しますが、このホテルは本当に私の心に近いです!おいしい朝食(たくさんの選択肢)、素敵なジム、良い場所(5-8min車でダウンタウンに行く)-全体として、良い選択です。しかし、このホテルの最も重要な特徴(価値)はスタッフの行動です。レセプションで、イオネラ、イウリアS、ルームサービス-アナマリアに会いました。良い人は特定の場所に良い価値を与えることができるといつも思っています。このホテルを完全にお勧めします!ありがとうございました!

I stayed at the Grand Hotel Napoca for 3 days as part of a larger delegation that arranged our accommodation there. Despite being an old hotel, it has been well renovated; the lobby, hall, restaurant, and bar all look new. The room was spacious, partially renovated, but comfortable and clean. The biggest issue was the level of service provided by the hotel staff. Upon entering the hotel, you are not greeted at reception, and the breakfast in the restaurant is very basic. Out of 4 waitstaff, only one young waitress made an effort to be attentive. The other old-school waiters do not speak English and communicate through gestures, which is quite uncomfortable. They do not but rather maintain the buffet and clean tables after guests finish. Nobody tries to bring you coffee or assist you when you ask for something. For example, when I requested hot water for my muesli, the waiter pointed to a thermos that had been sitting there for 2 hours, and the water was no longer hot. When I mentioned that to the waiter, he directed me to the coffee machine to wait in line and pour hot water myself. There is no option to have an omelet eggs made to order; breakfast choices are quite limited, with only bananas apples available. The coffee from the machine tastes terrible, so after breakfast, we decided to sit in the hotel lobby and order coffee from the bar. I received an Americano smaller than the cappuccino my husband was drinking and asked bartender to pour it into a larger cup with a bit more water because I prefer my Americano more diluted. He reacted aggressively, gave me a plastic takeaway cup to pour it myself, did not respond when I thanked him, and then started banging metal dishes loudly and expressing anger about my request. Then, a supervisor by speaking Romanian, and the supervisor kept saying calm down, calm down. Finally, a problem arose with the air conditioning, which stopped working on the last day before our departure. It even felt like the AC was heating the room to 30 degrees! We asked the housekeeper, who said another room had a malfunction, and since the ACs are connected, the entire horizontal line was not functioning. I would not stay at this hotel if it were not booked organized. The staff need serious training because, unfortunately, all the good and comfortable aspects (such as free and very convenient parking in front) are overshadowed by the subpar service of the employees who do not seem happy to serve guests.

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

私たちはホテルへの改装作業が行われることを事前に警告されました。これは彼らにとって非常に正直でしたが、それでも滞在することに決め、邪魔されませんでした。部屋はとても素敵で、装飾は静かでした。ベッドは快適でした。場所は良いです、旧市街から徒歩約10分、下り坂。タクシーを戻しましたが、丘は実際にはかなり穏やかです。スタッフはフレンドリーで親切でした。

You can find cheaper options in the city, but if you need an equipped (almost everything, except the dishwasher) apartment, with a kitchenette, plus a nice balcony with a beautiful view, in a good area of ​​the city, it is strongly recommended to choose this apartment hotel. First of all, unlike many other aparthotels in Cluj, there's the reception working up to 10 PM which is very convenient if you need to ask something important for you, or need any other assistance (anyway, after you get an explanation of how easily enter and leave the apartment, and the building, by using a code, and if everything is good, no real necessity in interaction with the reception). Daily changing towels, taking out the trash, etc', location is great for this city (it looks not scary to walk around that neighborhood even late at night). The hotel is just a couple of minutes walk from a side entrance to Iulius Mall. In this big and modern mall there is also a big Aushan supermarket, a big selection of fast food chains, Starbucks and local caffe, etc' for almost every taste. You can also take a walk in the park around the lake and near the mall and the hotel. Taxis with affordable prices in Cluj, especially when you use apps and not catch on the street. Bolt is a bit cheaper than Uber. For example, the trip to airport from the hotel was ~ 30 romanian lei (about 6 euro).

好きな·場所は中心街と旧市街から徒歩圏内ですが、それでも20-25分です。清潔な部屋。平均的な朝食。揚げ物のズッキーニはとても良いです。庭に面した部屋があり、とても静かでした(外向きも廊下向きも)。嫌·ホテルの内装は不潔で居心地が悪い感じです。その理由の一部は、ホテル全体の照明が冷たい白で、客室の照明があまりにも強い(バスルームを除く、十分に強くない)ことです。管理への提案:ホテルの利点に照明を動作させるために暖かい光に変換する方法をアドバイスするために照明コンサルタントを雇う。また、不妊感を減らすためにいくつかの植物を追加します。朝食に新鮮なパンが見逃され、トーストのみが利用できました。朝食中の音楽は極端にお世辞で、エレベータースタイル(年金受給者には向いているのかもしれませんか?)でした。ただ、本当の問題は1泊でダブルチャージされたことです。予約に使っていたクレジットカードを別のウェブサイトで変更したいのかとオーナーから聞いたところ、既に支払い問題で不審に思われていました。(彼らに手数料を支払うことを避けるため、本来の予約をキャンセルしたのでしょうか?) 二泊目のクレジットカード予約は一泊だけと決めたのにキャンセルされることがなかったので、書き込みをして文句を言わざるを得ませんでした。4通のメールを書いていたにもかかわらず(もちろん正しいメールアドレスを使っています)ホテルからの返事は受け取れませんでした。最後に銀行に証明書を見せてもらい、銀行が二重支払いを早急に返金してくれました。

We stayed here for 1 week. Our first room was next to the generator and we had to move but the staff were very understanding and moved us with no issues. The rooms are large, the hotel is being renovated and having peeked in the ones getting done up it'll be lovely when it's done. The hotel is on the center of town, right next door to a shop and has hotel parking behind. The spa is lovely and the staff are very helpful and speak great English. Would definitely come back.