Room was fairly clean but the hotel is old and a bit run down. The location of the hotel , downtown of Waterbury , is not great. We heard gun shots during the night , and did not feel safe walking around outside. Was told to park our car in the a specific parking lot that ”had surveillance.” All in all - an old hotel in a rough neighborhood. Will not be coming back
For example there was not toilet brush, and not foucet with flexible tube. We could not use the wifi
and the man in the reception gave us a phone no to ask them how to solve the problem instead of doing it himself.
Poor service ”by Hilton”
匿匿名ユーザーChecked into a room and the tub was filled with dirt and was disgusting not even cleaned. The floor was still dirty and had someone's finger nail on the floor it was a fake nail but still. Covered in dog hair like it wasn't even mopped and then on top of it there was a bunch of roaches behind my fridge! I couldn't even take a shower after a long day at work!