ZZhong忠哥哥I check out before 1pm and the reception told me the hotel rules customer should be check-out at 12:50 or I'll be compound rm10 for late check-out, later I show my booking history and it says check-out time was 1pm then she started apologize because she was mistaken and told me she don't know about trip.com and says that it should be 12:50 on Agoda and return my money as well.. but when I check on Agoda the checkout time was still 1pm.. what she trying to do with it?