On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
The FeiFan Chinese Hotel is conveniently located at GRA, Ikeja in Lagos, within easy reach of the international airport.
The staff were very friendly and very helpful throughout my stay there. The usual concierge service was excellent. The receptionist were knowledgeable and competent.
I particularly liked the design of the hotel which is very family oriented, in keeping with Chinese traditions. As a family, you will enjoy a lot of privacy and space during your stay here.
Now, this next point is awesome: you are provided with three-square meals every day as part of your booking. The food is Chinese but they are of high quality. So, if you like Chinese food, this is the hotel for you.
Finally, you're accorded free airport pickup and for your departure. Never had this type of service before so I very highly recommend the FeiFan Chinese Hotel to you.
And by the way, the guys at the reception will give you all the tips you need to enjoy your stay in Lagos. Have fun!