This place is a gem. We could have stayed days if we were able to. Fresh, loved, clean and amazing sea views. If you choose this place for a stay try for a ground floor unit and you will have chosen wisely. Walk to main centre and seafront. Good value for money. Very comfy and friendly staff.
Charis the host is very friendly very responsive and helpful! It’s a great stay. The sofa bed is too soft and spring, not too good to sleep on.
We wanted to cycle for 20 minutes along the lake but it cost $10 for an hour so we decided not to since we don’t have enough time.
素晴らしい
124件の口コミ
9.6/10
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9.0/10
非常に良い
ゲゲストThoroughly enjoyed our stay as a family of 5. The soundproof room was clean and conveniently located at the start line of The Possum Night Trail Run. Facilities were easily accessible & it was a treat to be able to swim until 10pm. We look forward to our next stay!
ゲゲストThe location was ideal.
Although we went to use the in room telephone, it was not connected, and there was no sign of a connection cable.....
We had an 11a.m. checkout when I reserved the room.
On the information sheet we got on arrival, check out was 10a.m.
When we quiered the conflict. The receptionist made it sound like she was doing us a favor 🤣
RRichard PollockDisappointingly average. Just small things but overall meant it was not the excellent experience you should get from the Hilton brand. For example, room not services until about 5pm on one day, running out of food items and cultery at breakfast and tables being slow to clean, and carpet to restaurant area needs a good clean or replaced (very dirty in places). However, staff friendly and quality rooms.
ゲゲストThe accommodation was modern, immaculately clean, and provided a high level of comfort. The cleaning staff excelled, delivering service that surpassed expectations. Overall, the experience was positive. However, it would have been beneficial to be informed in advance that the check-in office is located offsite, requiring approximately a 4 minute drive from the main premises. This information would have streamlined the arrival process.
Ssamuel eelWas a good one... It was a pleasant trip I had. The location of the hotel was good too.
Super friendly staff and good hotel. Will definitely come back again. Breakfast was really impressive.
The only sad thing would be.... Super limited parking
DDhyanom KishoreFacilities are all good and decent. Management staff were helpful with checkin process which is complex.
Motel itself doesnt have its own reception but checkin is at different motel which is 2-3 minutes away. The only disappointment we had in our stay was the cleaners turned up well before 10 am, knocked on door and straight away entered into room while we were in there to question when are we leaving. Very disappointed with this approach of cleaning staff and they should not walk into room at all without consent. Management needs to set some expectations with cleaners. Apart from that all good.
ゲゲストThis was our second stay at Hygate. It's in a great location close to the city. The units are quite spacious, beds are really comfortable and everything else we needed was provided.
ゲゲストVery satisfactory experience. Clean, comfortable, everything we needed. Warm, friendly welcome, great guest book with good tips! We will definitely be back! Highly recommended.