This hotel exceeded my expectations, rooms were clean, bed is comfortable, breakfast and dinner was delicious. The place is too close to the beach, you just take a walk.
I will definitely can't wait to come back again
The reception was amazing. Stuff was very friendly breakfast was always amazing. They cleaned my room well. Rooms are very big and spacious. Completely worth it
Clean , beautiful and a great breakfast selection. Their restaurant is open 24/7 with a variety of options. Prime location spot on a street with lots of restaurants options to choose from.
Positive: Clean and today appearance. friendly staff. Bottomless soda/ice and regular water. Ice machine on ground floor. Easy access to central town and the highway. Simple book in/check in process. Bar on ground floor.
Negative: No elevator. A little expensive for what it is(an ocean view with breakfast is the same price). No fridge or microwave in the room makes bringing your own food complicated. McDonalds is your immediate neighbor but your only option in safe walking distance. Nearly no soundproofing.
It’s decent hotel we loved it. The only issue was parking because we wanted a safe parking space as we were looking through different hotels and it was listed. Only to find out when we got there that they were renovating their parking lot. It was not updated online.
The royal palms staff is always first class from the front desk, Bar Mr Charles to housekeeping. The rooms is always clean and very comfortable. I will always look to book if they are available when i am in Durban.
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8.8/10
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8,1/10
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ゲゲストService was awesome. Room was clean and neat however the toilet and shower area was just a little too small and not a lot of privacy.
MMegan SinghI recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable.
Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable!
The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable.
My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!
MMiss T.I recently stayed at the Hilton Garden Inn Umhlanga Arch and had a mostly positive experience. The location is fantastic, right in the heart of Umhlanga with easy access to everything. The room was lovely and super comfortable, which made for a relaxing stay.
The breakfast buffet was amazing,delicious and with plenty of options, which was a great way to start the day. However, the restaurant was way too hot. It felt like everyone was trying to grab a fan, and I honestly think they should either switch on the AC or find a better solution for cooling the space.
The pool was nice and well-maintained, and it’s heated, but honestly, it felt a bit strange to swim in a hot pool during summer. I think the heated pool would be much more enjoyable during the cooler months, like in winter. Another downside is that they close the pool way too early….7 pm is pretty unreasonable, especially in a place like Umhlanga where you want to enjoy the evenings.
Overall, it’s a good hotel with great amenities, but the restaurant temperature and early pool closure definitely need some attention.
AAmornrat Trisuksan”This place was an absolute gem! The room was spotless and spacious, and the bed was incredibly comfortable. The staff were so welcoming and helpful, always ready with a smile. The breakfast buffet was delicious with a huge variety of options. We had an amazing time and would definitely recommend it.”
PPinkGirlAnew Hotel has the best staff, amazing pool, wonderful landscape, and location. They are close to KFC, steers, fishaways- however the hotel itself makes the most delicious food and desserts. Thami , Sbo and Giraad were always helpful and did their best to welcome us and make us comfortable. Our room- 100A ( separate from the main hotel, which was amazing as it had the view of the garden and our own parking and space), did noy have wifi coverage. We had to walk to the hotel itself for network. If you do not have data or an SA Sim card,this can be an issue.
We did the following activities which were all in a 20 to 30 min close vicinity of the hotel.
1. Big 5 Safari at Hluhluwe Game Reserve
2. Emdoneni Wildcat cat Sanctuary
3. False Bay
4. Bayete Elephant Interaction
This was the best time of our lives as we thoroughly enjoy wildlife and the outdoors.
Thank you Anew Hotel. We will be back !!
ゲゲストThis hotel exceeded my expectations, rooms were clean, bed is comfortable, breakfast and dinner was delicious. The place is too close to the beach, you just take a walk.
I will definitely can't wait to come back again