Very nice staffs😘
Our family reserved 6 rooms for our special occasions, we all had a great time at this hotel. They really took good care of us during our entire staying .
Very comfortable bed and the center of everything. Definitely recommend staying at this hotel.
One of best Hotel I have ever visited. Cleanliness and Environment is 5/5 i wish i could stay long. Very Friendly Staff!! Yes i will visit this hotel again whenever i come to nanaimo.
Thanks to Trip app for saving me at the last moment and booking was easy.
This was a nightmarish trip, 1st I had asked for a room on the highest floor possible, with a view of the Harbour, I am a photographer and made the trip to Victoria to get some great photos of the inner Harbour. I got a room on tenth floor overlooking the parking lot and side street. The windows were so dirty it was hard to see anything, in my eyes I was ripped off, I am not going to to stay at any Merriott hotels, at the time of my booking it said they had a buffet breakfast and when I arrived they told me there is no buffet breakfast just a restaurant on site, parking was said to be free self parking. I was charged $29.40 / night to self park my truck.
Location was perfect for me as it is within walking distance to the main attraction which is the wharf.
The spacious room which is bright with ample lighting and has a beautiful view overlooking the lake.
However the restaurant is not great for the 2 times I visited. The steak was hard and the Artic char was not fresh. When told to the waitress, she simply looked at me and said the fish is frozen.
Overall the hotel atmosphere is very pleasant and resort like.
ゲゲストStaff was totally excellent. The room is clean. Bed is very comfortable. The hot tub was just fantastic. Nice swimming pool. Food was good and I have no complaints at all.
ゲゲストThe atmosphere of this hotel is just like a 5 star hotel. Breakfast is so good. The location is convient to reach airport and UBC. You can get anything you need just across a street.