ゲゲストThe one bedroom suite was clean, luxurious, comfortable and had sweeping views. Everyone's favourite part of the stay was the amazing breakfast spread, which included a selection of shanxi's specialties and full western breakfast buffet. Must try is the french toast and dao xiao noodles. It was my son's birthday and they organised some toys for him and my daughter and a cute chocolate bear plus a delicious mousse. The icing on the cake was when we tried to courier our luggage to another city and the courier kept getting delayed to the point where they would pick up luggage after we left on the train. Ethan Zhao from concierge immediately took over and kept an eye on the whole process, making sure that the luggage got picked up after we left and delivered safely to the next city. Best hotel stay we've ever had! Service is simply amazing!
JJoshuaLThis hotel is unexpectedly better than expected. Have stayed in a few 老牌5 stars across the country - and all have an old dingy feel, with smoke/ tobacco smell being very present.
I did specify I wanted a smoke free treatment/ non smoking room during booking beforehand, and while the room looks dated with the carpets/ deco etc, the bed and provided amenities are comfortable, and most importantly free of smoke/ has a pleasant and non overpowering smell.
Breakfast is a bit of a let down in my opinion (but still a good spread, at most slightly above average) - not many protein options (mainly carbs/ veggies), had to rely on eggs, and lamb soup/ yoghurt for protein source. Service is curt/ professional as well, and the location is good, near 五一广场/ subway station, and a ~30 min walk to the popular 钟楼街, or a brief subway ride away. My room also has a good view of 五一广场,and while is next to the road, isn’t noisy at all.
One thing to note is that the room has “central air conditioning” - there’s no cold/ hot air, it’s simply what is being preset depending on season - I would much prefer cold a/c at this time, but the “fan” air provided despite my setting to “cold air” set at 18 Celsius is still able to provide me with a good enough sleep.