Check in was very easy. Room was clean and everything was fine. The servers at breakfast and the entire front desk and bellmen were very helpful and efficient. Breakfast was good and rooftop bar and pools/hot tub were in great shape. Will definitely stay again.
The facility was nice. The food was delicious. Staff was generally great, but it was difficult for them to accommodate a large group (14). The refused to seat us together and it was a struggle every time even when we were hoping to celebrate a birthday. Some requests were also contingent on who you spoke to. Policies did not seem to be consistent
ゲゲストThe staff at check in were awesome. We came quite late but Elias (I think) his name was was super nice and helpful. They brought our bags up to our room and we settled in for the night. He gave us some advice for where to draw and exchange money from trusted places which we appreciated. On the second day, we went to the bank to draw money that he had recommended and left our bank card in the ATM. We only realized when we got back. Malena at the front desk organized a golf buggy to take us back to the bank asap and hallelujah, they had our card safe and sound.
We used the pool and got some drinks from the pool bar which were delicious. Unfortunately our stay was only short but it is a beautiful place to stay with very friendly staff.
ゲゲストEverything was ok except no one was there to check in so we had a hard time getting in touch with the manager to open the door for us. The neighbors helped us to reach out to her and finally we got the code to get in. Location was great we right in the center of everything. The roof look completely different than what was on the website there was a bunch of stuff up there you could not hang around there.
ゲゲストThe facility was nice. The food was delicious. Staff was generally great, but it was difficult for them to accommodate a large group (14). The refused to seat us together and it was a struggle every time even when we were hoping to celebrate a birthday. Some requests were also contingent on who you spoke to. Policies did not seem to be consistent
ゲゲストCheck in was very easy. Room was clean and everything was fine. The servers at breakfast and the entire front desk and bellmen were very helpful and efficient. Breakfast was good and rooftop bar and pools/hot tub were in great shape. Will definitely stay again.
ゲゲストGorgeous property with such attention to detail. Every room has a great view. All good and drinks on property were outstanding. The spa is well worth it for use of the special pool and amenities. Love the Conrad and this location doesn’t disappoint
GginaIt was very relaxing and so nice. Everyone was very accommodating and so nice. The pools and getting drinks was excellent . Enjoyed the spa amazing. Got to see rhythm of the nights. We will definitely be back again.