メキシコプエブラ州で、プールのあるホテル

Hotel staff are really friendly at the front desk. But they don't honor our requests when we ask for things. Housekeeping forgets to give us things that we requested with simple things like towels, cups, and shower caps for hair. We asked the front desk to clean our room, we go out, and come back several hours later, and our room is still not clean. This has happened several times and we have to wait for our room to be cleaned after a long day out and about doing things. This is quite an expensive hotel to stay at each night and the things we request are not being given or done.

The Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to. Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit. Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.

Wonderful place to stay, comfy beds and excellent food in the restaurant. The nightly turndown service was appreciated. I would have liked slippers to wear to the pool and the elliptical machine was broken the entire week I was there. I would like to say upon checkout that I asked for a bottle of water for my long Uber ride and it seemed to be an unrealistic request!?

全体的には、朝食は豊富で、サービスも良かったです。フロントで水を何本か頼むのは面倒だし、有料。私は言いました、明日の睡眠を先に取ってもいいですか？長い間考えました。 。 。与えられただけ

Since checking in …a complete nightmare, I did my reservation and prepaid online with Trip and I was told by the hotel staff that they had no record of the payment and they wouldn’t allow me in, until i called trip and after 1 hour they allowed me in. I also wanted to order room service, there were no menus and their “online service” was not working… the rooms are a bit old and their ac wasn’t working either surprise surprise… There’s plenty of options in Puebla … don’t bother staying here it’s very overrated….

ホテルは立地が素晴らしく、周辺には美味しいレストランがたくさんあります。部屋は清潔で整頓されており、フロントのサービスも素晴らしかったです。ただ、通りに面した部屋は車の騒音が絶えず聞こえ、少しうるさかったです。

ホテルは素晴らしい設備で美しいです。敷地内にとても素敵なレストランがあります。そして美しい屋外スペース。それは非常に魅力的に見えたまともなサイズのプールとジャグジーを持っています。また、非常にリラックスした最後のミニスパトリートメントも受けました。部屋は清潔で広として快適でした。またそこに滞在します!

푸에블라 대형 쇼핑몰과 연결 되어 있어서 식사,쇼핑,숙박이 한번에 가능하다. 대형 쇼핑몰이라 보안 요원들이 많이 배치되어 있고, 호텔 1층에 가드가 상시 출입구를 지키고 있어 안전하다. 우버를 부를때도 좋다. 걸어서 10~15분 거리에 월마트가 있어서 무언가 필요하다면 이곳에서 살수있다. 대형 쇼핑몰과 붙어 있다는 장점 빼곤 딱히 좋은점은 없다. 호텔 직원들은 대부분 친절하나, 방음이 매우 취약하고 낮12시가 되면, 호텔내 객실 청소하는 소리와 사람들의 소음, 그리고 망치질 까지 ~ 편안하게 쉴수없다. 화징실은 대부분 노후화 되어있다. 호텔 내부에 있는 레스토랑은 추천하지 못하겠지만, 희안하게 룸서비스로 시키는 음식들은 양도 많고 맛도 나름 준수하다. 호텔 직원들은 주어진 범위 내에서 되도록 해결해 주려고 노력한다.

The hotel is beautiful and confortable but the location is bad. The rooms are clean and confortable we take a good rest

套間住宿舒適。 靠高速的房間稍吵。有的房間有味道。如果發現有味道的應該是廁所廚房導致的，及時聯繫前台更換，不要忍耐。