The hotel looks fresh and modern, almost like it was recently build. The gym is pretty small but good enough if you just need a quick workout, and the pool is nice for this type of hotel — although it can get very busy at times, so don’t expect a quiet swim.
Breakfast was the biggest disappointment for me. It’s quite minimal, more like a 3-star standard, but of course that depends on what you’re used to — just don’t expect too much. Other than that, there isn’t much more to mention. Overall, it’s okay, but there are definitely better hotels in Medellín for a similar price
The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)
Excelente experiencia durante la estancia. Las instalaciones son de muy buen nivel y la atención por parte del personal fue genial. Destaco especialmente la limpieza, el ambiente silencioso y la excelente calidad de todos los servicios ofrecidos. Muy recomendable.
La chambre est spacieuse et assez jolie. Malheureusement le spa etait en maintenance et je n'ai pu accéder a une salle de reunion... Le petit déjeuner est assez complet
Firstly , the staff are great. Really friendly and helpful with anything you may need. I arrived really early and they were able to accommodate an early check-in for me. The facilities are great, calm shared space downstairs, well equipped gym and free laundry. The room was very clean and the bed was super comfortable.
Hotel muy limpio y excelente servicio al cliente en todas las áreas. En las habitaciones los lavamanos son estrechos pero cuentan con aire acondicionado y ventilador. Zona de SPA pequeña pero confortable. Restaurante impecable y buenas opciones para desayuno, almuerzo y cena.
En general una muy buena opción para estadías cortas. Excelente relación costo-beneficio y el personal muy comprometido con sus clientes.
とても良い
47件の口コミ
8.6/10
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5,967円
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9,0/10
非常に良い
AAna BalcarThe Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)
ゲゲストThe hotel looks fresh and modern, almost like it was recently build. The gym is pretty small but good enough if you just need a quick workout, and the pool is nice for this type of hotel — although it can get very busy at times, so don’t expect a quiet swim.
Breakfast was the biggest disappointment for me. It’s quite minimal, more like a 3-star standard, but of course that depends on what you’re used to — just don’t expect too much. Other than that, there isn’t much more to mention. Overall, it’s okay, but there are definitely better hotels in Medellín for a similar price
ゲゲストVery well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.
ゲゲストIt was definitely not a 5 stars hotel.
The food at the breakfast wasn’t fresh except fruits.
The gym and spa was incomplete.
You have to pay for the coffee at the breakfast
The worse part was very very loud music at the bar next to the lobby. It didn’t feel home at all. We changed our hotel for the rest of our holiday in Medellin.
The good part was the cleaness. It was 5 of 5!
The design of the room itself was nice.
It had friendly staff as well.
ゲゲストUna maravillosa experiencia. La atención de TODO el grupo de trabajo es excelente. Amigables. Respetuosos. Resaltó a Oswaldo el mesero. Diego el botones Verónica la mesera y en general todos estos vinos 8 días y todo me encantó. Las habitaciones espaciosas camas muy cómodas . Gracias esperamos vomver
ゲゲストFirstly , the staff are great. Really friendly and helpful with anything you may need. I arrived really early and they were able to accommodate an early check-in for me. The facilities are great, calm shared space downstairs, well equipped gym and free laundry. The room was very clean and the bed was super comfortable.